Senior Manager, Membership Analytics

1 month ago

Bengaluru, India Genpact Full time

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. 

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. 
 
Welcome to the relentless pursuit of better.

Inviting applications for the role of Senior Manager, Membership Analytics
We are looking for a highly motivated and experienced Data Scientist to support our Retail Membership Analytics team. In this role, you will be responsible for leveraging advanced analytics and machine learning techniques to derive actionable insights from membership data and drive strategic decisions to optimize our membership program. The ideal candidate will have a strong background in data science, with a focus on retail membership or customer loyalty analytics.
Responsibilities
• Lead the development and execution of advanced analytics projects to drive member acquisition, retention, and engagement.
• Utilize machine learning algorithms and predictive modeling techniques to identify patterns, trends, and opportunities in membership data.
• Develop and maintain predictive models for member segmentation, churn prediction, and lifetime value analysis.
• Analyze member behavior and preferences to understand key drivers of satisfaction and loyalty and provide recommendations to enhance the member experience.
• Work closely with cross-functional teams, including marketing, operations, and finance, to develop and implement data-driven strategies to optimize the membership program.
• Collaborate with IT and data engineering teams to ensure the accuracy, integrity, and accessibility of membership data.
• Design and implement experiments and A/B tests to evaluate the impact of program changes and marketing initiatives on member behavior and engagement.
• Communicate findings and recommendations to senior management and other stakeholders in a clear and compelling manner.
• Stay current on industry trends, emerging technologies, and best practices in data science and retail analytics.
• Mentor and coach junior members of the data science team, fostering a culture of learning and continuous improvement.
Qualifications we seek in you
Minimum Qualifications
• Master’s in Business Administration, Statistics, Economics, or a related field.

Preferred Qualifications/ Skills
• Proven experience in data science, with a focus on retail membership or customer loyalty analytics.
• Strong proficiency in programming languages such as Python or R, and experience with machine learning libraries (e.g., scikit-learn, TensorFlow, PyTorch).
• Solid understanding of statistical analysis and predictive modeling techniques, with experience in applying these methods to solve real-world business problems.
• Experience working with large-scale datasets and relational databases (e.g., SQL, NoSQL).
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Proven track record of delivering impactful data science projects and driving business outcomes.
• Strong problem-solving and analytical skills, with a passion for turning data into actionable insights.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Previous experience in a leadership or mentoring role is a plus.

  • Senior Manager, Membership Analytics

    7 days ago

    Bengaluru, Karnataka, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Manager, Membership Analytics

    1 month ago

    Bengaluru, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Manager, Membership Analytics

    3 weeks ago

    Bengaluru, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Assistant Manager, Membership Analytics

    1 month ago

    Bengaluru, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Assistant Manager, Membership Analytics

    3 weeks ago

    Bengaluru, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

  • Assistant Manager, Membership Analytics

    6 days ago

    Bengaluru, Karnataka, India Genpact Full time

    With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

  • Membership Co-ordinator

    2 weeks ago

    Rajarajeshwari Nagar, Bengaluru, Karnataka, India SK27 Gym, RR Nagar, Bengaluru Full time

    **Job Title: Gym Membership Coordinator** Job Responsibilities: 1. Membership Sales and Acquisition: - Act as the primary point of contact for potential new members. - Promote gym membership benefits and services to individuals and groups. - Conduct tours of the facility, explaining membership options, amenities, and programs. - Provide information about...

  • Membership Coordinator

    2 months ago

    Bengaluru, Karnataka, India hindustan Recruitment Full time

    Job Title: Club Coordinator Job Summary: The Club Coordinator is responsible for ensuring the smooth operation of club facilities within a hotel setting. This role involves overseeing all aspects of club services, including coordinating activities, managing reservations, and ensuring exceptional customer service for club members and guests. The Club...

  • Membership Co-ordinator

    1 week ago

    Bengaluru, India Triton fitness studio Full time

    The role of Membership Sales Consultant involves identifying prospective members’ health and fitness needs and tailoring the best possible membership solution for them. A Membership Consultant will actively seek new business for the club, representing the facility in a positive and professional manner whilst achieving both individual and team goals/targets...

  • Urgent Hiring for Membership Sales

    3 weeks ago

    Bengaluru, India Kaapro Management Solutions Full time

    Opening: 5 Nos.- Job ID: 71555- Employment Type: Full Time- Reference: - Work Experience: 3.0 Year(s) To 5.0 Year(s)- CTC Salary: 2.00 LPA TO 3.00 LPA- Function: Sales / BD- Industry: Media/Publishing/Entertainment- Location: - Bengaluru/bangalore Posted On: 10th Nov, 2023 **- Responsibilities: - Generate revenue and make a huge impact in membership sales,...

  • Membership Co-ordinator

    6 days ago

    Bengaluru, Karnataka, India Triton fitness studio Full time

    The role of Membership Sales Consultant involves identifying prospective members' health and fitness needs and tailoring the best possible membership solution for them. A Membership Consultant will actively seek new business for the club, representing the facility in a positive and professional manner whilst achieving both individual and team goals/targets...

  • NeoStats Analytics Solution

    2 months ago

    Bengaluru, India NeoStats Analytics Solution Full time

    About Neostats Analytics:NeoStats is a new-age, Data & Analytics firm offering contemporary solutions and infinite possibilities.Our mission is to create lasting competitive advantage for our clients by transforming them into world-class, data-driven organizations.Established in 2022 to provide End to End Data & Analytics Services, we are headquartered out...

  • NeoStats Analytics Solution

    3 weeks ago

    Bengaluru, India NeoStats Analytics Solution Full time

    About Neostats Analytics:NeoStats is a new-age, Data & Analytics firm offering contemporary solutions and infinite possibilities.Our mission is to create lasting competitive advantage for our clients by transforming them into world-class, data-driven organizations.Established in 2022 to provide End to End Data & Analytics Services, we are headquartered out...

  • Events And Membership Internship

    3 weeks ago

    Bengaluru, Karnataka, India Indo-French Chamber of Commerce and Industry Full time

    About the internship:Selected intern's day-to-day responsibilities include: (a) Events: 1. Supporting the Manager in organizing events and providing logistics support right from planning, execution and post-event phase of the event.2. Proposing ideas for events and assist in raising sponsorship for the event.3. Preparing event invitations and dispatch the...

  • Events And Membership Internship

    2 months ago

    Bengaluru, Karnataka, India Indo-French Chamber of Commerce and Industry Full time

    About the internship:Selected intern's day-to-day responsibilities include: (a) Events: 1. Supporting the Manager in organizing events and providing logistics support right from planning, execution and post-event phase of the event.2. Proposing ideas for events and assist in raising sponsorship for the event.3. Preparing event invitations and dispatch the...

  • Brand Analytics

    6 days ago

    Bengaluru, Karnataka, India Fractal Analytics Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing We're committed to bringing passion and customer focus to the business._Company OverviewFractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices,...

  • Senior Lead

    6 days ago

    Bengaluru, Karnataka, India Tiger Analytics Full time

    Job Description Senior Lead / Architect (Azure iPaas - App Eng) Chennai / Hyderabad / Bangalore (Hybrid) Who are we Tiger Analytics is a global leader in AI and analytics, helping Fortune companies solve their toughest challenges. We offer full-stack AI and analytics services & solutions to empower businesses to achieve real outcomes and value at scale....

  • Senior Data Engineer

    6 days ago

    Bengaluru, Karnataka, India Tiger Analytics Full time

    Job Description Job Title: Senior Data Engineer – Tableau Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our + tribe is solving problems that eventually impact the lives of millions globally. Our culture is modeled around expertise and respect with a team-first mindset. Headquartered...

  • Senior Manager, Business Performance Analytics

    5 minutes ago

    Bengaluru, India Expedia Group Full time

    Senior Manager, Business Performance AnalyticsExpedia is seeking a Senior Manager – Business Performance Analytics to join our team.What you’ll do:As the data-oriented business partners of finance, the Business Performance Analytics team will be an integral part of the Brands Finance organization. This team owns the performance metrics for the...

  • Program Lead

    1 month ago

    Bengaluru, India Tiger Analytics Full time

    Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 4000+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modeled around expertise and respect with a team first mindset. Headquartered in Silicon Valley, you’ll find our delivery centers...