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Director Sales
3 months ago
Key Responsibilities:
· Develop and implement F&B sales strategiesto achieve revenue targets.
· Identify and pursue new sales opportunities.
· Build and maintain relationships with clients,understanding their needs and preferences.
· Negotiate contracts and agreements with clients.
· Lead and manage the F&B sales team,providing coaching and training.
· Manage and analyze sales data, market trends,and competitor activity.
· Stay up-to-date with industry trends, competitoractivity, and market developments.
· Build strong relationships with customers,understanding their needs and preferences.
· Collaborate with the culinary team to developmenu offerings and promotions.
· Analyze sales data and market trends to identifyopportunities.
· Ensure exceptional customer service and resolveany issues promptly.
· Develop and manage budgets, forecasts, and financialreports.
Creates 100%guest satisfaction by providing the Yes I Can experience through performancethat demonstrates the standards of genuine hospitality and exceeding guestexpectations. Provides employees withthe training and resources they need to maximize employee engagement anddeliver Yes I Can service and teamwork
§ Communicatesand reinforces the vision for Yes I Can service to employees
§ Ensures thatemployees provide Yes I Can genuine hospitality and teamwork on an ongoingbasis
§ Provides YesI Can genuine hospitality and teamwork on an ongoing basis
§ Seeksopportunities to improve the customer experience by seeking customer feedbackand reviewing management reports and developing strategies to improvedepartment and hotel services
§ Providesemployees with the tools, training and environment they need to deliver Yes ICan service and teamwork
Adheres to brandand hotel policies and procedures
§ Ensurethorough understanding and revision of department policies and procedures areundertaken and followed by all existing and new department team members
§ Ensure allmaterials used to market the Hotel are in accordance with brand standards
§ Ensure thorough understanding of all Brand Sales and Marketing programs
§ Keepimmediate Manager fully informed of all problems or unusual matters ofsignificance
§ Maintains ahigh standard of personal grooming at all times in order to represent the Hoteland Company in a professional manner
REQUIREMENTS
§Minimum 14 - 18 years sales management experience within hotel industry in F&B Sales role.
§ Bachelor’sdegree preferred
§ Experiencemanaging to brand standards
§ Experiencemanaging owner relationship