Support Manager

Customer SupportManagerExperience: 8YearsShift time: UK Shift (2 PM to 11PM)Location: NoidaWFOEducation: B. Tech/ MCA/BCAEmployment Type: Full TimePermanentJobDescription:You will beresponsible for managing the teams consisting of L1/L2 supportspecialists to ensure our customers receive assistance related totechnical aspects of the products and services. We...

Configure and maintain application serversand processes to ensure high levels of performance availability andsecurity. Perform scheduled maintenance and release deploymentactivities and provide 24x7 support for critical productionsystems. Provision and manage cloudbased services supportingdevelopment and QA across various projects. Review system...

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Responsible in providingfunctional support and troubleshooting our productionsystems. Monitor production systems andidentify potential problems. Respond totickets and requests in a timely manner.Preparing reports in all aspects related to Supportprocess and reporting to the management.Interacting with Business Analysts to provide necessaryanalytical data...

AboutArbolusArbolus is reinventing thetraditional and analog expert network industry by bringingtechnology to the forefront of knowledge sharing. Our platformhelps hundreds of clients worldwide to connect with the bestexperts collect highquality insights faster and streamline theirprocesses using leading AItechnology.Headquartered in London we are...

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Southeast Raleigh Promise was formed as anindependent taxexempt private nonprofit organization to createequitable opportunities that lead to improved outcomes forSoutheast Raleigh residents. We envision a Southeast Raleighcommunity where our history and culture are acknowledged andcelebrated structural barriers are removed and residents haveaccess to...

Location: Berlin Germany (Remotepossible) About Us: We are aleading data visualization software company focused on businesspresentations. Our mission is to offer the most intuitive userinterface for generating complex datadriven charts and slides whileensuring consistency accuracy and seamless integration withMicrosoft Office. JobDescription: We are looking...

ur Client is a fast growing cloud companyfocusing on managing and operating business critical systems suchas Enterprise Resource Planning (ERP) requiring a high availabilitysecure predictable environments. The Nuvollo environment fosterslearning new technologies and provides opportunities for growthacross systems cloud cybersecurity networking. We are...

Remote work inPortugalAboutthe project:You will besupporting German speaking customers of a Swedish multinationalconglomerate that designs and sells readytoassemble furniturekitchen appliances decoration home accessories and various othergoods and home services. Started in 1943 by Ingvar Kamprad andcurrently legally headquartered in the Netherlands it has...

Should have at least 10 Yr ofexperience Musthave :: CCNP (Cisco Certified NetworkProfessional)Overview:TheL3 Network Support Engineer plays a crucial role in ensuring thestability integrity and efficient operation of the companys networkinfrastructure. They are responsible for providing advancedtechnical support for networkrelated issues optimizing...

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Yourtasks:Handleincoming user requests via telephone email andchat.Log call details into case managementsystems and provide responses and resolutions within SLA tocustomers.Aim for the highest CustomerSatisfaction Survey scores by actively updating customers on statusand resolution progress.Deliver highcalibercustomer service for postsales requests including...

Description: Position Overview: Weare seeking a Business Systems Analyst to join our EnterpriseBusiness Support Operations Team supportingthe Marketing domain. This role offers an excitingopportunity for individuals who thrive in a fastpaced environmentand enjoy deriving clarity from complexity using data andinsights. Reporting to the Senior Managerthis...

Executive/SeniorExecutive IT to manage and maintain the overall IT infrastructure.The ideal candidate will have a strong background in IT support andtroubleshooting ensuring all systems are secure and operational.This role is crucial in maintaining the technological backbone ofthe institution supporting both staff andstudents. KeyResponsibilities:Usersupport...

Deliver an effective andresponsive HR service that supports our Business Units.ER case management with a broad range of complexity andprovide guidance and advice on HR matters to all levels ofemployees. Support the design and delivery oftraining for managers including inductions sickness managementperformance management and recruitment.Support and coach...

At SPERTONwerededicated to making your move to Europe as smooth and successful aspossible so you can focus on advancing your career inManagement& Business Support Functions.Our TalentMobility Services expertly matches your skills with leadingcompanies in Germanyaddressing urgent talent shortages and ensuringa perfect fit for both you and theemployer.Do you...

Work Place:LisbonAsa Customer Support Representative you will be responsiblefor:Receivingtelephone calls from clients wishing to obtain various types ofinformation concerning the product orserviceManagement of incoming calls andemailProvide accurate valid and completeinformation by using the rightmethods/toolsFollow communication proceduresguidelines and...

This is a remote position.About our client:Our client is at the forefront of digital transformation specializing in advanced network management solutions that revolutionize how businesses connect secure and manage their networks. The cuttingedge platform integrates comprehensive connectivity security and management tools providing robust and reliable...