Assistant Manager Guest Services

Summary - You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as reception, executive floor, communication center or concierge. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality...

1. **Guest Interaction & Service**: - Greet guests warmly upon arrival and escort them to their assigned tables. - Provide guests with menus and information about daily specials or promotions. - Ensure guests are seated promptly and comfortably, providing them with necessary utensils, napkins, and water. - Respond to guest inquiries regarding menu items,...

Summary To provide courteous, professional, efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as necessary. To ensure that the guests are offered...

Answer, record, log, and process all guest calls, requests, questions, or concerns. * - Operate telephone switchboard station. - Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. - Advisegest of any messages received. - Monitor busy or unanswered...

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to...

**Greeting guests**: Welcoming guests and making them feel at home - **Check-in and check-out**: Assisting guests with the check-in and check-out processes - **Providing information**: Informing guests about the hotel's services and facilities - **Responding to requests**: Addressing guest concerns and requests in a professional and timely manner -...

Assist in creating a warm and welcoming environment for our guests - Ensure that guests are seated and provided with menus promptly - Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times - Familiarise yourself with the menu and as much information about the...

Assist in creating a warm and welcoming environment for our guests - Ensure that guests are seated and provided with menus promptly - Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times - Familiarise yourself with the menu and as much information about the...

Kolkata - Facebook - Instagram - WhatsApp - Twitter - Linkedin - Pinterest RSS Feed We have vacant of 1 Guest Service Agent (Restaurant) Job in Kolkata | Experience Required : 1 Year | Educational Qualification : B.B.A, Bachelor of Hotel Management, M.B.A/PGDM | Skill Guest Service Agent etc. - Experience- 1 - 3 Years- Salary- 2 Lac To 3 Lac P.A.-...

Assist in creating a warm and welcoming environment for our guests - Ensure that guests are seated and provided with menus promptly - Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times - Familiarise yourself with the menu and as much information about the...

**Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...

**Role Brief**: We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving...

About The Rajbari Bawali OfficialWe are a luxury heritage property that offers unforgettable experiences to guests from around the world. Our team is passionate about providing exceptional service and creating memorable moments for our guests.Job SummaryWe are seeking a highly skilled and experienced Front Office Associate to join our team. This role will be...

**Job Number** 23207881 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

Company Description We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground...

Job DescriptionEnsure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.Welcome the guests by greeting them as per the standards.Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the ManagementRespond to customer...

WE ARE HIRING Designation: - Guest Relations. Location: - Nashik Maharashtra Salary: - 25,000 To 30,000 Per Month + Food And Accommodation Education: - Diploma or degree in hotel management Experience: - Total Experience : 4 Years of hotel industry - Minimum Experience : 1 -2 Years Proven experience in guest relations, concierge services, or a...

A Guest Service Associate is typically a hospitality industry professional who **provides assistance and information to guests or customers of a hotel, restaurant or other hospitality establishment**. Their main goal is to ensure that guests have a positive experience and feel welcomed as well as valued. JOB LOCATION- Laduree, Ballygunge,...

Job brief We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...

**Additional Information** **Job Number**24181710 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India, 700105 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...