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    7 months ago

    Kolkata, West Bengal, India Marriott International, Inc Full time

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Guest Service Associate Food

3 months ago

Kolkata, India AccorHotel Full time
Job Description

  • Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
  • Welcome the guests by greeting them as per the standards.
  • Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
  • Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Kolkata Hotel & Residences to ensure maximum cooperation, productivity, morale and guest service.

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