Guest Relations

Hi Everyone , Location - Science City, Kolkata Salary - upto 30,000 / - Experience - Freshers and Experience Qualification - Graduation Profile - Guest Relation Executive Shift - Rotational Job Type - Full Time Job Description of Guest Relations Executive - Interacting with Guests - escorting them to their rooms - Taking care of the Lobby Area -...

**Job Number** 24054142 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to...

Job brief We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...

**Job Number** 23224315 **Job Category** Rooms & Guest Services Operations **Location** The Westin Kolkata Rajarhat, Plot No. CBD/2, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...

As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Meet, greet and...

Review arrival lists and welcome guests. - Help prepare welcome folders with collateral (e.g. arranging refreshments, area descriptions). - Assisting the sales team and preparing reports as required. - Provide information about amenities, area and venues and promote services. - Anticipate guest needs and build rapport with customers. - Ensure compliance with...

Welcoming guests in a friendly and professional way - Handle all keys, mail, messages and any other items for guest as requested. - Take reservation at the counter when reservation department is closed. - Check out guests courteously and accurately. - Assign rooms and prepare keys/folders for all arriving guests and groups. - Maintain good guest relations...

**Profile Introduction** **Key Responsibilities** - Greet guests upon arrival and provide a warm, welcoming experience. - Address guest inquiries, concerns, and requests promptly, ensuring satisfaction. - Anticipate and fulfill guest needs to provide a personalized experience. - Facilitate smooth check-in and check-out procedures, ensuring all guest details...

**Job Number** 24175781 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property...

Greetings Applicants We Are Looking For Guest Relations **/ **Guest Communications **/ **Guest Service **/ **Reservation**: - **Associates**. Freshers Are Eligible**. **Experienced Resources Are Also Welcome**. This Would Be **Six Working Days Each Week And A Full-Time, Work-From-Office Job With A Mix Of Morning, Afternoon, Evening And Night Shifts....

Job Position: - Guest Relation Executive (ONLY FOR WOMEN) Location - Kolkata Job Role: Customer Service & Operations, Hospitality Operations Maintain a well-groomed appearance and a tidy work area. - Keep Personal Grooming at the highest standard. - Perform all other duties assigned by the Manager. - Ability to listen and respond to Guest needs -...

**Job Number** 23206230 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Respond to any questions from guests, and follow up with guests to ensure...

Position: Guest Relation Executive Location: Kolkata Exp: Minimum 2 yrs. of experience. Qualification: Graduate Job Responsibilities: - Minimum 2 years experience in Client Handling / Marketing at Hotels and/or Banquets. - Experience in Event Management may also be considered. - Attending to booking enquiries. - Dealing with the prospective clients for...

Interacting with Guests - escorting them to their rooms - Taking care of the Lobby Area - Taking feedback when the guests are checking out from Hotel Pay: ₹28,000.00 per month **Benefits**: - Food provided - Health insurance - Paid time off - Provident Fund Schedule: - Day shift - Morning shift - Rotational shift Supplemental pay types: - Overtime...

**Role**: **The requirement is for high-end luxury residential property.** - Handling Guest complaints and concerns in an efficient and timely manner - Attend to guests courteously and deal promptly with their requests and queries. - Ensuring and providing flawless, upscale, professional, and high-class guest service experiences - Addressing and escalating...

Female hostess / Guest Relationship Executive is responsible for providing exceptional guest experiences by greeting, assisting, and addressing guest queries efficiently. They ensure the highest level of customer satisfaction and act as the main point of contact for guests, maintaining a warm and welcoming atmosphere. **Key Responsibilities**: - **Guest...

Annual CTC 3 to 4.8 Lacs Experience 3-5 years of experience in the hospitality industry Education Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred. Gender Male Age 35 - 40 years **Requirements**: - Minimum of 3-5 years of experience in the hospitality industry, with at least 2 years in a...

**Shift timing will be 3pm-12 midnight.** **Need a smart and presentable female who should welcome guests in a friendly and professional way**. Addressing and escalating customer complaints. Providing information about offers, programs, and other services. Must possess strong organizational time management skills, and attention to detail. Must be guest...

**Shift timing will be 3 pm-12 midnight. Freshers need not apply.** **Need a smart and presentable female who should welcome guests in a friendly and professional way**—addressing and escalating customer complaints. Providing information about offers, programs, and other services. Must possess strong organizational time management skills, and attention...

Role (FOE) - To welcome & Assist Customer on their arrival in centre. - Take down customer’s details and information. (Forms and official Templates to be filled). - Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation). - Attending calls - Receiving, and responding, Transferring calls to appropriate...