Associate Customer Success Manager

Found in: Talent IN C2 - 2 weeks ago

Bengaluru, India Informatica Full time

External Description:

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Digital Customer Success Manager

We're looking for a Customer Success Manager to join our team in Bangalore, Hybrid.

You will report to our Director, Digital Customer Experience.

Technology You'll Use

We're looking for a Digital Customer Success Manager to oversee our one-to-many portfolio of Informatica customers, ensuring they get the most out of our products. You will create a seamless digital journey for our customers, driving adoption, satisfaction, retention, and growth. Background in enterprise applications, data management, consulting or industry skills that enables you to speak the customer language.

Your Role Responsibilities? Here's What You'll Do

Deliver the best customer experience across a large customer base with a digital-first mindset, ensuring they derive value from their Informatica investment. Monitor adoption, utilisation, and churn risk trends across the customer journey. Use data and analytics to identify areas for improvement and build appropriate plays. Help develop digital outreach programmes, identifying content and digital resource gaps. Collaborate with appropriate Informatica customer-facing teams including Renewals, Support.

What We'd Like to See

Experience managing scaled accounts and comfortable with interacting with customers digitally first. Experience with success in Customer Success or Account Management. Data evaluation skills to extract insights from multiple sources, communicate insights about customer segments and make recommendations to improve consumption, usage and customer health. Proficient in Customer Success metrics and forecasting. Experience communicating the value of the product and its features to customers, team collaboration. Background in cloud enterprise software with a focus on data management solutions. Knowledge of , PowerBI.

Role Essentials

Experience working with cloud licencing models, consumption licencing models is desired. BE/ degree (or equivalent) in Business, Marketing, Computer Science or related technical field; MBA or advanced degree preferred. Professional with 3+ years of relevant software, customer success or digital customer experience.

Perks & Benefits

Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance, and k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Tuition reimbursement program to support your personal growth Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

  • Customer Success Associate

    1 week ago

    Bengaluru, Karnataka, India Aeries Technology Full time

    Job Id: Aeries/847/23-24 Industry IT-Software / Software Services / testing Location Bangalore Experience Range 3 - 5 Years Qualification Graduate **Job Description*** **About Us** **About Business Unit** **Roles and Responsibility** Job Description: Customer Success Associate Position Overview: The Customer Success Associate is a critical support...

  • Customer Success Associate

    3 days ago

    Bengaluru, India Tridat India Full time

    Hello, Greetings for the day !!! We are hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!! **Position**: Customer Success Associate **Why Work with Us**: - Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up. - Shape-Up your career by working with young and...

  • Customer Success Associate

    2 days ago

    Bengaluru, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full time

    **Profile**: Customer Success Associate Experience : Less than a year/1 year Location : Bengaluru JD/Scope of Work Responsibilities: - Get in touch with the students to understand their academic status - Collect the required data and cr .]["Any Graduate"] 1-5

  • Customer Success Associates

    2 days ago

    Yelahanka New Town, Bengaluru, Karnataka, India ETOE Full time

    **CUSTOMER SUCCESS ASSOCIATES**: - Education Solutions Company YELAHANKA NEW TOWN, BENGALURU **Applicants residing within 10 km of Yelahanka only need to Apply** To fuel our growth we are looking for a passionate **CUSTOMER SUCCESS ASSOCIATE** immediately. This role would be part of the B2C and B2B sales functions in driving a new customer acquisition,...

  • Customer Success Associate

    3 days ago

    Bengaluru, India Oben electric Full time

    **About Oben Electric**: Oben Electric is deeply inspired by the qualitative engineering and highest automobile standards set across the globe. Parallelly, it also has a strong belief that such advanced technologies and progressive know-how can be provided to the Indian consumer across the EV Industry. At Oben Electric, we design, develop, and manufacture...

  • Customer Success Associate

    2 weeks ago

    Yelahanka New Town, Bengaluru, Karnataka, India ETOE Full time

    **CUSTOMER SUCCESS ASSOCIATES - Education Solutions Company** **BANGALORE** To fuel our growth we are looking for passionate **Customer Success Associates/Corporate Relations Associates** immediately. This is an excellent opportunity with unlimited potential for a self-driven, tenacious, intelligent, articulate, ambitious, and intuitive individual who...

  • Customer Success Associate

    5 days ago

    Bengaluru, India SkilloVilla Technologies Private Limited Full time

    **About the job** As a Customer Success Associate at SkilloVilla, your primary responsibility is to ensure a seamless and engaging learning experience for our students. You will play a crucial role in onboarding new students, assisting them throughout their journey, and providing the necessary support to ensure their continuous growth and success. This...

  • Associate Director

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Zycus Full time

    Associate Director - Customer Success (US 04150) US DeliveryBangaloreAbout UsZycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P...

  • Associate-customer Success

    1 week ago

    Bengaluru, India Crio.Do Full time

    Job description Job Title**:Associate - Customer Success** **Company Overview** Crio.Do takes pride in being the world's first work-like experiential learning platform. Our mission is to empower developers with high-quality applied learning opportunities, revolutionizing the way technology is learned and careers are transformed. By providing "work-like"...

  • Customer Success Associate

    Found in: beBee jobs IN - 1 week ago

    Bengaluru, Karnataka, India iimjobs Full time

    Customer Success Associate - USA & Canada MarketTHIS IS A FULL TIME POSITION, BASED IN OUR BANGALORE, INDIATHE ROLE You'll be the first point of contact and voice of MPOWER for our applicants and borrowers from all over the world. Your focus will be to own and deliver a superior experience to each and every student.Success will require: Delivering...

  • Customer Success Associate

    5 days ago

    Bengaluru, India Outsourced well Full time

    **Experience**: - 1+ Years **Description** Customer Success Specialist will understand a customer’s business, focus on driving business and technical value to the customer and deliver an impactful engagement. They build relationships with key stakeholders, act as an escalation point for issues that impact client success and create opportunities for...

  • Associate Customer Success Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    Bengaluru, India ITILITE Full time

    About Us : ( is a SaaS company that offers an end-to-end travel management platform to businesses. Over 200 companies including multi-sector conglomerates and tech-forward companies in India, USA and South East Asia including Jockey, RPG Group, Toshiba JSW,Ola, Swiggy and Capillary Technologies use ITILITE’s platform to move their employees with superior...

  • Associate Customer Success Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    Bengaluru, India ITILITE Full time

    About Us : (ITILITE is a SaaS company that offers an end-to-end travel management platform to businesses. Over 200 companies including multi-sector conglomerates and tech-forward companies in India, USA and South East Asia including Jockey, RPG Group, Toshiba JSW,Ola, Swiggy and Capillary Technologies use ITILITE’s platform to move their employees with...

  • Associate Customer Success Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    Bengaluru, India ITILITE Full time

    About Us: (ITILITE is a SaaS company that offers an end-to-end travel management platform to businesses. Over 200 companies including multi-sector conglomerates and tech-forward companies in India, USA and South East Asia including Jockey, RPG Group, Toshiba JSW,Ola, Swiggy and Capillary Technologies use ITILITE’s platform to move their employees with...

  • Associate Customer Success Manager

    Found in: Whatjobs IN C2 - 2 weeks ago

    Bengaluru, India ITILITE Full time

    About Us : ( ITILITE is a SaaS company that offers an end-to-end travel management platform to businesses. Over 200 companies including multi-sector conglomerates and tech-forward companies in India, USA and South East Asia including Jockey, RPG Group, Toshiba JSW,Ola, Swiggy and Capillary Technologies use ITILITE’s platform to move their employees with...

  • Associate Customer Success Manager

    Found in: Talent IN 2A C2 - 2 weeks ago

    Bengaluru, India ITILITE Full time

    About Us: (ITILITE is a SaaS company that offers an end-to-end travel management platform to businesses. Over 200 companies including multi-sector conglomerates and tech-forward companies in India, USA and South East Asia including Jockey, RPG Group, Toshiba JSW,Ola, Swiggy and Capillary Technologies use ITILITE’s platform to move their employees with...

  • Customer Success Associate

    3 days ago

    Bengaluru, India VMax Wellness Full time

    **ROLE: Client Success Executive** **About the Company**: VMax is a service-based startup revolutionizing the digital health and wellness market by transforming people's lives through weight management services and healthcare for lifestyle-related health conditions. We have proudly served and transformed the lives of 14,000+ clients from India and...

  • Customer Success Associate

    Found in: Whatjobs IN C2 - 2 weeks ago

    Bengaluru, India ITILITE Full time

    About Us: (ITILITE is a SaaS company that offers an end-to-end travel management platform to businesses. Over 200 companies including multi-sector conglomerates and tech-forward companies in India, USA and South East Asia including Jockey, RPG Group, Toshiba JSW,Ola, Swiggy and Capillary Technologies use ITILITE’s platform to move their employees with...

  • Customer Success Associate

    Found in: Whatjobs IN C2 - 2 weeks ago

    Bengaluru, India ITILITE Full time

    About Us : ( is a SaaS company that offers an end-to-end travel management platform to businesses. Over 200 companies including multi-sector conglomerates and tech-forward companies in India, USA and South East Asia including Jockey, RPG Group, Toshiba JSW,Ola, Swiggy and Capillary Technologies use ITILITE’s platform to move their employees with superior...

  • Customer Success Executive

    3 days ago

    Bengaluru, India skillslash Academy Full time

    A Customer Success Associate is responsible for ensuring that customers are satisfied with the products or services offered by the company. They act as the primary point of contact for customers and work closely with the sales, marketing, and product development teams to identify and resolve customer issues. - Responsible for building relationships with the...