Senior Director
3 months ago
Thecompany is a pureplay business transformation company. We arepractitioners of endtoend business and technology transformation.We tap into an organization s technology people and assets to fuelfast meaningful results for global enterprise customers acrossfinancial services payments retail automotive healthcaremanufacturing and other industries. The have offices across theglobe it makes industries leaders and Fortune 500 companies moreagile empowered andsuccessful.
ThePurpose of ThisRole
Translateorganization Account s strategy into plans and provide direction/leadership in order todeliver strategic andbusinessobjectives.
Responsiblefor revenue and margin targets for accounts assigned to ClientPartner/ Sr.ClientManager.
Endto end ownership on new/existing business proposals right fromRFI/RFP/RFQ responses tillMSA/SOWexecution.
Buildand maintain relationships with key business and technologystakeholders to ensure timelydelivery ofproducts/services.
Responsiblefor account landscaping stakeholder mapping relationship managementcustomeradvocacy and strategic quarterlyreviews withcustomers.
Publishand track monthly business forecasts along with contingency plan incase ofrevenueshortfall.
Accountablefor billing efficiency utilization targets and resourcefulfilment.
Ableto achieve customer satisfactionscores/targets.
Motivateand develop high capability professionals to successfully build anexcellentteam
Ensuresuccession plans in place for key roles and develop plans to avoidsingle pointsofdependency.
Ensurethat the team fully understands the requirements deliverables meetsdeadlines andprioritizes engineeringtasks
Providerobust technical recommendations in order to provide solutionswhich have a significantimpact on businessperformance in the short and longer term exploiting opportunitiesandmitigatingrisk.
Ensureall projects of work are appropriately assessed designed plannedresourced scheduledand delivered in a timelyand cost effective manner in order to ensure best value forcustomer
Developbudget and resource plans for department to ensure businessobjectives are delivered inaccordance withfinancial and performancetargets.
Identifyassess and manage risk for an area to ensure operational technologyrisks are mitigatedand technologyperformance ismaintained.
Buildthe capability of the team own and drive account and organizationgoals andobjectives
Througheffective recruitment performance management and training ensurethat the team is wellequipped for additionalchallenges. Build a culture of peopleexcellence
Valueyou willDeliver
Achievetop line and bottom line targets for theaccountDelivery of short term and long termplans for the accountCreate anorganizational design that supports accountvisionReduce voluntary attrition to 10% orlessFormal engagement plan for liaising withkey senior customer stakeholdersFullycollaborate with the India leadership team on all activities aswell as solicit supporton activitiesundertakenLead and influence an engaged andeffective workforce and that is fully integrated withcompanyVision
OurIdeal Candidate comeswith
Overallexperience 1825 years managing BFSIaccountsdevelopment centers working closelywith global teams.Experience includes atleast 3 years experience in independent accountownership.Technical/ FunctionalCompetencyIT Software Development DigitalSolutions Digital Transformation background aremandatory.Basic understanding of technologyof software development methodologies especiallyasrelating to developing custom software forcustomersA proven and consistent trackrecord of meeting revenuetargets.
BehavioralCompetency
Stronginterpersonal communication skillsAbility tolead initiatives and people toward commongoals.Working knowledge of systemsinfrastructureExcellent oral and writtencommunication presentation and analyticalskills
leadership,digitaltransformation,rfp,key account management,revenue growth,statementsof work (sow),client accounts,transformation,businessdevelopment,bfsi,top line growth,bottom linegrowth
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