Senior Delivery Manager

1 month ago

Bengaluru, India Clarivate Full time

We are looking for a Senior Delivery Manager to join our Product Operations and Delivery Management Team in Bangalore, India. This is an amazing opportunity to work with, typically, one big development team, or within two medium-sized teams.

As a Senior Delivery Manager in Technology, you will guide the planning process, track progress (including timelines, resources, dependencies, risks, and issues), communicate to stakeholders, enable collaboration among cross-functional team(s), and drive continuous improvement of processes.

About You – experience, education, skills, and accomplishments

You have 5+ years of experience coming from either:

Technical Project Management knowledge and experience, including Agile methodologies, demonstrated as part of/within current/previous role(s) and/or

You have worked on a technology team contributing to software development and have extensive knowledge of the Software Development Life Cycle (SDLC).

Experienced in facilitating and managing discussions with Business Unit director level stakeholders, including technical discussions, within your multidisciplinary teams and up/downstream of them.

Experienced in working with team(s)/project(s) and have a well-understood approach to planning and forecasting at both the ticket and project level (including capacity planning, timelines, and dependency management).

You have 3+ years of experience with Jira, Confluence, and Microsoft Teams.

Experienced in leading Agile teams, utilizing excellent verbal and written communication.

It would be great if you also had . . .

Understanding/exposure to Agile transformation within an organization.

Detailed knowledge of Agile best practices (like DevOps, BDD, CI/CD, …).

AWS/cloud services experience.

Engineering or related Computer Science degree.

PMP/SAFe SM certification is highly encouraged.

What will you be doing in this role.

Drive your team to deliver value, improve the flow of work & delivery of output/outcomes; and reduce the bottleneck & minimize waste. You proactively understand & manage your teams'/project risks, issues & dependencies.

Ensure your team(s)/project(s) have a well-understood approach to prioritization, scoping, decision-making, planning & forecasting at both ticket & project level.

Ensure reporting is timely, accurate, clear and data driven. Your stakeholders always know what is going on in your team and what they need to do.

Facilitate and manage discussions & organize efficient, purposeful and well-written meetings, including technical discussions, within your multidisciplinary teams as well as up/downstream dependent/contributing teams.

Manage the partnership of Tech and Product, and are a valued escalation point for any team member and can resolve issues within your team.

Ensure clear & continuous improvement cycle, with a measurable history of proactively engaging with and improving their most pressing problems; the Delivery Manager will often lead in pushing for change outside their team(s) /project(s) where it is necessary.

Product you will be developing.

You will be a part of the Delivery Team and potentially work across multiple Intellectual Property development teams.

About the Team  

As a principal team (line hierarchy org / functional BU) you will be part of & report into the Delivery Management Team. In a matrix organization, you will be assigned to one or more Delivery Teams building and enhancing software products based on the requirements and business priorities.

Hours of Work   

45-hours per week, minimum 2 days in the office per week, permanent full-time position.

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

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