Senior Delivery Manager

2 weeks ago


Bengaluru, Karnataka, India Teamfocus Human Capital Pvt Ltd Full time

Job Title : Senior Delivery Manager - Speech AI solutions

Location : Bangalore

Company Overview : Clientis a speech AI platform that helps businesses understand speech across multiple languages. The aim of Clientis to Strengthen governance, reduce compliance risk, and improve customer satisfaction index scores to help businesses take their customers to the next level of efficiency > to the next level of performance.

We are a tribe of tech enthusiasts working on solving the mystery of speech unlike how it has been done till now. Each one of us has a common thread that ties us together, how to take ourselves to The Next and that pretty much is in our name, the continuity to the Next or Client. The Next here can be the next version of ourselves or the problem of the Speech that we are trying to solve for, either way, we think unless we strive to get to the Next, we won't do justice to ourselves and the challenge we have in front of us.

Job Description :

We are seeking an experienced Delivery Manager who has delivered AI based Speech / NLP solutions to the US fortune 1000 customers, to join our team. The ideal candidate will have a minimum of 8 years of experience in US Customer Delivery, with a proven track record of successfully delivering AI projects to clients in last 3 to 4 years.

Responsibilities :

  • Manage AI projects from initiation to closure, ensuring delivery is on time, within scope, and within budget.
  • Manage the communication related to scope, technology, design and status to stakeholders, including leadership of the clients, sales, data scientists and engineering teams.
  • Work closely with the development team to ensure project deliverables meet the client's requirements and expectations.
  • Provide technical leadership and guidance to sales & client teams during solution development.
  • Develop and maintain project plans, including resource allocation, timelines, and budgets.
  • Identify and manage project risks and issues.
  • Participate in business development activities, including proposals, solution development and demonstrations.
  • Build and maintain strong relationships with client's team and stakeholders.

Requirements :

  • Bachelor's or Master's degree.
  • Minimum of 8 years of experience in delivering to the US Customers.
  • Experience managing AI projects, preferably in a consulting environment.
  • Strong project management skills, including the ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Strong technical background in Speech AI, NLP, including experience with AI tools and frameworks.
  • Strong analytical and problem-solving skills.

If you meet the requirements and are interested in this opportunity, please submit your resume and cover letter for consideration. We look forward to hearing from you.

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