Senior Engineer, Service Delivery

1 week ago


Bengaluru, Karnataka, India Dell International Services India Pvt Ltd (7451) Full time

Senior Engineer - Service Delivery

Dell Technologies customers rely on our products and services to drive progress. We take service seriously, ensuring our technical solutions meet clients' needs and ambitions. As trusted advisors, we understand each client's goals and ensure Dell Technologies' services deliver as promised. Collaboration with Sales and Global Services is key to drive account growth and sales opportunities.

Join us as a Senior Engineer on our Service Delivery Team in Bangalore for the chance to excel in your career while making a significant social impact.

What you'll achieve

As a Service Delivery Engineer, you'll provide top-notch support to customers, understanding their needs, and offering continuous improvement. You will identify sales opportunities, manage service delivery costs and resources, build customer relationships, and drive growth within their environment.

Essential Requirements

  • 8 to 12 years of experience in Pure Storage FlashArray block storage and/or Rubrik r6000 series data protection products
  • Proficiency in Brocade G series fabric switch products and Windows, Linux/UNIX-like systems
  • Experience in monitoring storage performance, implementing data protection mechanisms, and familiarity with SRE principles

Desirable Requirements

  • Experience in block storage (Dell, Hitachi), file (Netapp, Dell Unity), and/or backup solutions (Networker, DataDomain)
  • Knowledge of Unix/Linux operations, server support, and basic troubleshooting


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