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Delivery Manager
2 weeks ago
Greetings from Wipro
We are currently seeking a Senior Delivery Manager at Wipro who possesses strong expertise in Microsoft technologies, as well as essential management skills such as SOW Creation and Client Interaction. Additionally, experience in cutting-edge technologies like AI/ML would be a valuable asset, enhancing the existing processes at Wipro.
Location: Chennai/Bangalore
Experience Required: 15+ Years
Primary Skills: .NET, SQL, Microsoft Technologies
Job Description:
- IT Service Management (L1/L2/L3 & Enhance, SLA/KPI) – Knowledge
- IT Service Management (L1/L2/L3 & Enhance) / MIM / SIP / SLA/KPI & Demand Management – Experience
- Core - Ability to understand business process and learnability of the Manpower functionality
- Basic knowledge of Technology - .NET, SQL Server, Azure, BI & Reporting Java, J2EE, WebSphere, ReactJS
- SDLC Lifecycle, Agile, Demand / Change / Release Management
- DevOps - Basic understanding
- Project Execution Planning and Scheduling
- Client facing & stakeholder management, Program Governance & Reporting, Service stability & improvement planning and driving for closure
- Leading Global Teams (Onsite and Offshore Model)
- Experience in building and leading high performing teams
- Lead Global Apps RM product tower with strong techno domain expertise in Right management processes relevant to the Customer
- Ability to envision and design end to end business processes while keeping an eye on the details
- Single Point of Contact for all business needs and a liaison between Customer business and Global Apps RM's Core, Operate and Enhance Services
- Create and maintain the sprint backlog, as well as prioritize the stories according to the product vision and strategic roadmap in consultation with Customers Product Owner
- Ability to evaluate and analyze existing business processes and uncover areas for improvements
- Anticipate, track, and manage risks/ impediments and drive resolution
- Report to program management office and steering committee on the overall health of the tower, delivery quality and progress of tasks
- Any ticket seeking involvement of other Product towers, Product tower lead will coordinate with other product tower leads to resolve the ticket
- Delivery management
Nice to have:
- Certifications desired: PMI – PgMP; ITIL, Scrum Certification
- Experience in Products and Platforms operating model
Interested candidates are encouraged to share their updated Resume along with Passport Size photo.
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