Manager - Branch Operations

5 months ago


Pune, India HSBC Full time

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Business Descriptor:

We are currently seeking an experienced professional to join  The Global Asset Management  team.

Principal Responsibilities

• Accepting financial and non-financial transaction and sending to RTA for processing
• Handling request or queries from walk in investor’s or Distributors
• Handling customer complaints and providing resolution by co-ordination with RTA
• Coordinating with investors and Distributors for remediation of pending transaction
• Acts as a back for institutional servicing in the absence of 2nd Staff. This involves reporting of HV transaction for Fund utilization and Handling service queries / request of institutional clients which needs to be handled on priority

Requirements A good understanding of mutual fund/security markets Good verbal and written communication, team and interpersonal skills The inclination to work in a client facing role, with a bent of mind for ‘service’ Ideally a post graduate / minimum 2 plus years of experience in a client-facing role involving Service, Query Handling Knowledge of local language will be an advantage

The location for this role is Pune , India

Useful Link

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