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People Service Delivery Lead
2 months ago
What we’re looking for
We are seeking a dedicated and experienced People Service Delivery (Human Resource Shared Services) Team Leader to join our HR department. In this role, you will be responsible for overseeing the process linked to overall Employee Life Cycle except for the two ends of the spectrum viz. Onboarding and Offboarding. Additionally, you will manage and administer employee benefits programs, working closely with internal stakeholders, external vendors, and the HR team. Your leadership skills, attention to detail, and passion for employee success will contribute to the overall growth and success of our organization. The Transactions Team Leader will help support the drive for the Service Delivery team to be a scalable, customer and delivery focused, effective function. This role will drive SLA adherence, ensuring processes are globally consistent and executed to exceptional standards. The role holder will take accountability for ensuring processes and constantly refined, up to date, and best in class, seeking out automation and improvement opportunities, whilst ensuring a great colleague experience.