India - Port Manager (Internal only)

Found in: Talent IN C2 - 2 weeks ago

Gandhidham, India Inchcape Shipping Services Full time

Who are Inchcape?


At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better
decisions in every port, everywhere. We use technology and our global network to help our partners connect to a
smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over
proprietary offices, across countries and a team of more than , committed professionals. Our diverse
global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as
well as naval, government, and intergovernmental organizations.

We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you
to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive
change in our industry.

Contract type: Permanent/Full Time

Salary: Lakh per annum (INR) Based on the experience
Location: India-Gandhidham


We have an exciting opportunity for a Port Manager in our Operations team. You will be responsible for Supervising and monitoring Regional Operations and documentation activities on a day-to-day basis and ensuring all processes are carried out in a timely and professional manner based on the Company’s objective. Ensuring delivery of Client KPIs/Sales targets including day-to-day service levels, customer experience, quality measures, and compliance measures. 


What you’ll do:
• Responsible for the P&L of the location office. As head of a location, responsible for working with the Region manager and commercial managers to develop and sustain business so as to achieve the annual budget for the location. Support Assist in identifying new customers/business leads leading to an increase the revenue for a business.
• Formulate guidelines to implement the right shipping practices & procedures and manage the team. Ensure adherence to the principal’s procedure/SOP. No errors can result in additional costs to the company. Applying promptly corrective actions to the service failures and ensuring that they do not reoccur in the future.
• Attending customs issues, show cause notices, personal hearings, etc on behalf of a principal. Evaluate information /results and choose the best solution to solve problems. Keeping abreast of all operational matters with clients and providing updates to the reporting Manager.
• Monitoring, updating, and evaluating the accuracy and timely updates and application of the system to meet the principals’ requirements and KPI within company-set parameters.
• Co-ordinate with the Liner Ops and Docs executives to ensure a consistent, effective, and professional delivery of services are taking place and consistent with customer instruction and prescribed corporate guidelines.
• Identify, understand, and meet customer needs by demonstrating a high level of commitment and applying maximum efforts to achieve results to the highest quality standards thus maintaining and exceeding customer satisfaction.
• Ensure strict compliance to all relevant safety, quality and environmental procedures by ISS Quality Management System and ISS Health and Safety Environment policies and procedures to deliver the highest quality services to the customers.
• Weekly/Monthly preparation and submission of Operational Liner report to provide updates of performance
and any irregularities and to ensure monthly submission of other operation, commercial, and quality
assurance reports. Set objectives are attached.


Who you are:


• Hands-on with at least - years of experience in Port operations, Experience of handling container line/service, Liner Agency
• Excellent interpersonal, presentation, and communication skills (both written and oral in English and local language). good customer service awareness, with the ability to interact with senior stakeholders and build good engagement levels.
• Good Time Management with Decision-Making ability including multitasking, prioritizing, and the ability to plan work activities efficiently to meet deadlines.
• Sound PC knowledge including MS Office Suite and proficiency on English language. Comfortable working in a fast-paced environment where each day brings new challenges.
• Comfortable working in a fast-paced environment where each day brings new challenges and is available for operations as and when required. 


Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce, that works together to provide our customers
with the exceptional service they deserve. To reach the highest standards we depend on our people, their
welfare, training, and expertise. We realize the value of our staff and know that your unique experiences, skills,
and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do and the successful candidate will be expected to demonstrate
and fully adopt these:
Global Perspective - we connect the world and see the bigger picture.
The Power of People - we rely on the strength of local agent knowledge and relationships.
Progress - we adopt new thinking and push for positive change in our industry.
In return, we will offer you:

A diverse range of benefits, depending on your geographical location. Globally as a minimum, you will receive:
• A retirement savings plan
• Life assurance
• Holiday starting at days
• Healthcare
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events
• Team building days
Plus, much more

If you think that you have the right skills, knowledge, and attitude to join our team, then we invite you to apply by
simply clicking at the top of this advert

ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity, and inclusion are at the center of everything we do. We recognize that our customers, colleagues, contractors, and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal but also our moral responsibility to ensure all groups have equality of opportunity.

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