Custom Service Representative
1 month ago
Issue Resolution: Identify customer concerns andfind effective solutions aiming for firstcontact resolutionwhenever possible while adhering to company policies andguidelines.
Product Knowledge: Maintain a deepunderstanding of the products or services to answer customerqueries and provide appropriate recommendationsaccurately.
Documentation: Accurately record customerinteractions transactions and issues in the CRM system ensuring acomprehensive record of customer interactions.
ProblemSolving: Analyze complex situations think critically andtake proactive steps to resolve issues collaborating with otherdepartments when necessary.
Compliance: Adhere tocompany policies industry regulations and ethical standardsensuring customer data privacy and security.
ContinuousImprovement: Participate in ongoing training and developmentprograms to enhance your skills and knowledge contributing toimproving customer service processes.
Feedback Handling:Gather customer feedback and report recurring issues or suggestionsto the appropriate teams for process improvement.
TeamCollaboration: Collaborate with fellow team members to shareinsights knowledge and best practices fostering a supportive workenvironment.
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Customer Service Representative
4 days ago
Sany, India fortescue Full timeOverviewThe role of aCustomer Service Representative is crucial to the organization asthey act as the first point of contact for customers providingassistance and resolving inquiries ultimately contributing tocustomer satisfaction and retention. They play a pivotal role inmaintaining positive customer relationships and contributing to theoverall success of...
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Customer Service Representative
1 month ago
Sany, India Trick Dog Technology Full timeOverviewThe CustomerService Representative plays a crucial role in the organization asthe primary point of contact for customers. They are responsiblefor providing exceptional customer service resolving inquiries andensuring customer satisfaction.KeyResponsibilitiesResponding tocustomer inquiries via phone email andchatResolving customer complaints and...
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Multilingual Customer Service Representative
3 months ago
Sany, India Vimerse Infotech inc Full timeOverviewTheMultilingual Customer Service Representative plays a vital role inensuring excellent customer experience for our diverse globalcustomer base. This role involves providing support and assistanceto customers in their preferred language while representing thecompany in a professional and friendlymanner.KeyresponsibilitiesCommunicate withcustomers via...
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Customer Service Representative
3 weeks ago
Sany, India Rotolo's Pizzeria Full timeOverview:The CustomerService Representative plays a crucial role in our organization asthey are the primary point of contact for our customers. They areresponsible for providing exceptional customer service resolvinginquiries and ensuring customer satisfaction. Their ability toeffectively communicate problemsolve and empathize with customersdirectly impacts...
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Customer Service Representative
2 weeks ago
Sany, India PHCC Texas Full timePHCCTexas is a leading associationcommitted to supporting and advancing the plumbing heating andcooling industry in Texas. We provide a wide range of servicesincluding advocacy education and resources to help professionalsthrive. As part of our dedication to excellent service we areseeking a motivated and empathetic Customer Service Representativeto join...
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Customer Service Representative
1 month ago
Sany, India Michigan Design Center Full timeOverview:The CustomerService Representative plays a crucial role in our organization bybeing the primary point of contact for customers. They areresponsible for delivering exceptional customer service resolvinginquiries and maintaining customer satisfaction. This role is vitalin building and maintaining positive relationships with ourcustomers and ensuring...
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Guest Service Representative
3 months ago
Sany, India HireBloc Full time### Job Description: Guest ServiceRepresentative**PositionTitle**: Guest ServiceRepresentative**Department**:Front Office/GuestServices**ReportsTo**: Guest Services Manager/Front OfficeManager**Location**:Hotel/Resort Name CityState**PositionType**:Fulltime/Parttime####JobSummaryTheGuest Service Representative is responsible for providingexceptional customer...
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Customer Service Representive
3 days ago
Sany, India Forty 8 Hundred Caribbean Restaurant &Lounge Full timeOverview:The CustomerService Representative plays a crucial role in the organizationserving as the primary point of contact for customers. This role isvital in ensuring customer satisfaction resolving issues promptlyand maintaining positive customer relationships. The CustomerService Representative also contributes to the companys reputationand success by...
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Customer Service Representative
2 weeks ago
Sany, India Trigent Software Private Limited Full timeCustomer ServiceRepresentative Jobdescription: We are looking for aRecruitment associate to join our Talent Acquisition team and helpcandidates complete their applicationperform screening ofcandidates schedule/reschedule their first day and share first daydetails with new employees. This will involve interact withcandidates via email phone call instant...
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Customer Service Representative
1 month ago
Sany, India Randstad India Full timeResponsibilities: Engage clients in appropriate communication that managesclient expectations and builds a collaborative relationship withthe client. Respond to email inquiriespromptly professionally and efficiently to provideresolution. Understand and resolve customerrequests questions and provide analysis of situations to determinebest use of resources....
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Sany, India SmartRecruitments Full timeAbout theproject:Youwill be providing services for clients of an American multinationaltechnology corporation headquartered in Redmond Washington.Companys bestknown software products are the line of operatingsystems the suite of productivity applications and the web browser.Its flagship hardware products are the video game consoles and thelineup of...
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Customer Service ociate
1 week ago
Sany, India TCP Corps Full timeOverviewThe CustomerService Associate plays a crucial role in ensuring customersatisfaction and fostering positive relationships with clients.They are responsible for addressing customer inquiries resolvingissues and providing exceptional service to maintain customerloyalty.KeyresponsibilitiesRespondto customer inquiries via phone email or inperson in a...
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Customer Support Representative
3 weeks ago
Sany, India Southeast Raleigh Promise Full timeSoutheast Raleigh Promise was formed as anindependent taxexempt private nonprofit organization to createequitable opportunities that lead to improved outcomes forSoutheast Raleigh residents. We envision a Southeast Raleighcommunity where our history and culture are acknowledged andcelebrated structural barriers are removed and residents haveaccess to...
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Customer Support Executive
2 weeks ago
Sany, India RipplesIndia Group Full timeRoleIntroduction TheCustomer Support Representative is responsible for providingexcellent customer service by addressing and resolving customerinquiries issues and concerns through various communicationchannels. This role focuses on ensuring customer satisfaction andmaintaining a positive company image.Roles andResposibilities Responding to customer...
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Customer Service Executive
2 months ago
Sany, India Grip Full timeWhat You llDoProvide worldclasscustomer service to both internal and external clients in allinteractions striving to exceed clientexpectations.Solve customer problems overemails and phone calls.Take ownership ofcustomers issues and follow problems through to resolution withinthe SLA defined.Drive higher NPS throughquality and timely resolution of...
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Customer Service Supervisor
1 month ago
Sany, India Randstad India Full timeCSS will be responsible forfollowings (KRA): Act as abridge to handle escalation between fleet center ground staff andcustomers Monitor and ensure quality PDperformance on the allotted ground. Performing surprise fleet audits on monthly basis andhighlighting good practices followed and lapses in service deliveryfrom agreed SLA and TAT Helping in setup ofnew...
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Customer Support
3 months ago
Sany, India Algotale Full timeOverview:The CustomerSupport role is an essential part of our organization as itdirectly impacts customer satisfaction and retention. The primaryresponsibility of Customer Support is to assist customers withtheir inquiries provide guidance and ensure prompt resolution ofissues. This role plays a crucial part in maintaining strongcustomer relationships and...
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Sany, India Careerxtra Full timeWe are working with a leadingOutsourcing/BPO company that is looking to recruit a Croatian andSlovenianspeaking Customer Support Representative to supportcustomers.Position:Technical Customer SupportRepresentativeLocation:Remote RomaniaEmploymentType:FulltimeRemuneration:Base salary performancebonusesDuties:Respondto customer calls and emails regarding...
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Customer Service Support Specialist
3 months ago
Sany, India Randstad India Full timeCustomer Service Support Specialist SampleSpecialist Your job will need you acts as an interface betweeninternal stakeholders within the business value chain partners todeliver exceptional service to our customers. You will manage theoperational needs and collaborate closely with functional partners( Marketing & Sales Supply chain Customer Service etc.) to...
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Customer Service Specialist Level 3- Reena
1 month ago
Sany, India Randstad India Full timeAbout you and this role We are a dynamic and innovative Science and MaterialsCompany committed to delivering exceptional service to ourcustomers while driving profitability. As a Customer ServiceSpecialist you will play a crucial role as the interface betweenour valued customers and our business value chainpartners. Join us in contributing to the successof...