Administrator

3 weeks ago


Mysuru, India Wipro Full time

Role Purpose

The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Project Manager For governance and client relationship management On-site project team To resolve the complex problem/ issues at the site Lead/ Sr. Administrator Guide the administrators with the complex problems External Client Resolving the tickets/ queries and servicing them Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert Systems Thinking – Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Competent Technical knowledge – knowledge of the various devices/ network etc which the administrator have to service - Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Problem solving Execution excellence Passion for results Collaborative working Deliver No. Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails 2. Windows Server Admin
  • Lead Administrator

    2 weeks ago


    Mysuru, India Wipro Full time

    Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/...

  • HR Associate Manager

    4 weeks ago


    Mysuru, India ThoughtFocus Full time

    Responsible for providing backend HR services to business operationsAdministrative services, job analysis, and employee relationship management.Designing, developing, and implementing HR Delivery Strategy to support the end-to-end employee experience across the lifecycle.Coaching and advising account/engagement leads and employees when needed and...

  • Executive

    4 weeks ago


    Mysuru, India ICCS Full time

    Position: Admin Executive Location: Mysore Experience: 3-5 Years Notice Period: Immediate - 15 Days ICCS is looking for Admin Executive for Mysore Location, and Job description is given below: Person should have BPO background with technical qualification -(BE/B-tech in electrical or equivalent)  Should have knowledge of Facility...

  • System Administrator

    4 weeks ago


    Mysuru, Karnataka, India Decipher Health Records LLP Full time

    Managing Windows, Linux. - Crimping, Networking, Hardware proficiency should be must. - Troubleshooting and providing technical support - Creating and managing system permissions and user accounts - Performing regular security tests and security monitoring - Maintaining networks stability & troubleshoot - CCTV check & maintenance **Job Types**: Full-time,...


  • Mysuru, Karnataka, India Allo Health Full time

    **Key Responsibilities**: 1. Coordinating with patients and healthcare providers to schedule consultations, counselling sessions, and tests. 2. Preparing and formatting documents using Microsoft Word and other software programs. 3. Communicating with patients via various Customer Relationship Management (CRM) platforms to keep them informed about the next...

  • Executive Secretry

    4 weeks ago


    Mysuru, India Aarushi Infotech Full time

    Prerana SDM IMD Alumni Associationis in search of ExecutiveSecretaryAboutUsPrerana SDM IMD Alumni Associationhas a glorious history of 29 years and over 3000 Alumni members.Prerana is a registered society and is head quartered at SDMInstitute for Management DevelopmentMysore.JobDescriptionAnexperienced selfdriven and passionate Executive Secretary who...


  • Mysuru, India GRAND MERCURE Full time

    Job DescriptionAssist the Financial Controller with systems administration, account reconciliation, budget preparations, inventories, monthly closings and full P & L responsibility.•Maintains accounting databases by entering data into the accounting program.•Assist with analysing financial statements on a monthly basis and report any variances...

  • Associate - Nursing

    2 weeks ago


    Mysuru, India Manipal Hospitals Full time

    About Us Manipal Hospitals: Empowering Health, Enriching Lives Welcome to , where our commitment to exceptional healthcare goes beyond conventional boundaries. At Manipal Hospitals, our commitment to patient-centricity, ethical practices, and clinical excellence is at the core of everything we do. As a leading healthcare provider, we are...


  • Mysuru, Karnataka, India Crisant Technologies Full time

    Skills Required: Very good communication skills. Very good in English writing, reading and framing sentence Pay: From ₹10,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Internet reimbursement - Paid time off Schedule: - Day shift Supplemental pay types: - Shift allowance Work Location: In person **Speak with the...


  • Mysuru, India Tesslogs IT Solutions Full time

    Hello All, Greetings from Tesslogs !we are looking to hire Sr HR Recruiter to join our team. Note: IT recruiters - Domestic and International. Min of 3 years of experience. Must have hands on experience in sourcing tools like - Naukri and .Responsibilities:·      Partner with hiring managers to understand their talent needs and develop recruitment...


  • Mysuru, India 2coms Full time

    JOBROLE:Profitability Management Maintaining & optimizingprofitability for the branch Target setting & management Monitoring branch targets innumbers & volumesPortfolio quality management through superior underwriting workingclosely with collections Costmanagement managing all branch operating costs including cost ofacquisition operations etc.People...

  • AM Outlet

    3 days ago


    Mysuru, India IBIS STYLES Full time

    Job DescriptionAdministrationTo maintain the daily log book.To plan the outlet weekly roster and work schedules to ensure that the outlet is adequately staffed to handle the level of business.To maintain outlet communication board.To submit all guest / staff incident reports.To report “Lost & Found” items, and handle them in accordance to the Policy &...


  • Mysuru, India Accor Full time

    Company Description We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground...


  • Mysuru, Karnataka, India Dreamtime Learning Full time

    The Learning Curve International School, Mysore Hiring Experienced " Admission Counselor for School " _ Mysore location - Immediate Joiners - Excellent Communications - Laptop is Mandatory - Monday to Saturday Job profile and responsibilities: - Managing the admissions process end to end - Ability to close admissions with minimum supervision and lead...

  • AM Outlet

    3 days ago


    Mysuru, India Accor Full time

    Company Description Join  us at Accor,  where  life pulses  with  passion! ​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able...

  • Preschool Teacher

    4 weeks ago


    Mysuru, Karnataka, India Woodnote Pre-school Full time

    We are looking for a Pre-primary teacher(**female**) our Woodnote Preschool & Daycare at Mysore. **Responsbilities**: - Evaluates students' academic and social growth, keeps appropriate records and prepares progress reports. - Design and follow a complete teaching plan - Monitor children's interactions and nurture cooperation and sharing - Oversee children...


  • Mysuru, Karnataka, India Vishwaprajna PU College Full time

    A front office assistant plays a crucial role in ensuring the smooth operation of an organization's front desk or reception area. Their responsibilities typically include greeting visitors, answering phone calls, managing appointments, handling inquiries, and providing general administrative support. They serve as the first point of contact for clients,...


  • Mysuru, Karnataka, India Woodnote Pre-school Full time

    We are looking for a Pre-primary teacher(**female**) our Woodnote Preschool & Daycare at Mysore. **Responsbilities**: - Evaluates students' academic and social growth, keeps appropriate records and prepares progress reports. - Design and follow a complete teaching plan - Monitor children's interactions and nurture cooperation and sharing - Oversee children...

  • Operation Executive

    4 weeks ago


    Mysuru, Karnataka, India Rudraksh Decor Full time

    Administrative Assistants. Business Management. Handle day to day operations with focus on analytics, coaching, recognition, and performance management. Interact regularly with the clients to share updates, lead operational and project/ program level reviews. Developing and implementing operational policies and strategies. Creating effective plans for...

  • Principal

    4 days ago


    Mysuru, Karnataka, India WISDOM PU COLLEGE Full time

    **Job Title**: Principal Qualification: Master's degree or PhD with B.Ed. Experience: 5-10 years **Salary**: As per Mysore standard We are seeking a dedicated Principal to join our organization. **Requirements**: - Must have a Master’s degree or PhD with B.Ed. - 5-10 years of work experience in relevant field - Excellent written and verbal...