Branch Incharge Branch Manager Karnataka
4 weeks ago
Profitability Management Maintaining & optimizingprofitability for the branch
Target setting & management Monitoring branch targets innumbers & volumes
Portfolio quality management through superior underwriting workingclosely with collections
Costmanagement managing all branch operating costs including cost ofacquisition operations etc.
People management Motivating team handling HR &administration function of thebranch
Customer experiencemanagement Ensuring superior customer experience and handlingcustomer
service in terms ofcollections pre closures & serviceissues
KEYRESPONSIBILITIES:
Business
Achieve contributed valuetargets set for the branch
Ensuresales volumes for multiple products sourcing quality &underwriting diligence to meetsales
targets while controllingdelinquencies and frauds
Providesuperior customer experience
Manage TAT s on credit &processing
Minimize pre &post disbursaldiscrepancies
MonitoringPerformance
Monitoring Branchperformance in terms of key driversi.e.
Contributed Value .Volumes /Profitability / Expenses / Losses
Employee Retention
EmployeeProductivity
Customerexperience
Monitor individualperformance of each employee continuously work to maximizeproductivity
PeopleManagement
Motivate and developbranch team
Drive branch team toexcel.
Manage and mentor the teamand keep attrition of branch stafflow
Conduct regular meeting withbranch staff
Provide open andhonest feedback and ask forfeedback.
RequirementsSKILLS/ COMPETENCIESREQUIRED:
78 Years experience with atleast 4 years in Retail Assets
Ability to plan &execute
Strong interpersonalskills and leadership ability
Ability to create professional work culture that encouragesenthusiasm and team spirit
Understanding of credit risks & operationalrisks.
Ability to manage andimplement change by taking completeownership
SKILLS /COMPETENCIES REQUIRED: 7-8 Years experience, with atleast 4 yearsin Retail Assets Ability to plan & execute Stronginter-personal skills and leadership ability, Ability to createprofessional work culture that encourages enthusiasm and teamspirit Understanding of credit risks & operational risks.Ability to manage and implement change by taking completeownership
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