Senior Executive

2 months ago

Pune, India Johnson Controls Full time

Description

Role Responsibilities To ensure that Fire service contracts are set up and billing is completed to a high standard for the relationship customer contracts (Nationals, Key Accounts and Facilities Management companies) Ensuring KPIs / SLAs are achieved per business expectation. Create new customer contracts on business system. Liaising and feeding back to stakeholders: account Directors, FM Account managers, Operations and Finance. Set up deficiencies (QRs) Process invoices. Manage customers portals for invoice submission and acceptance. Send invoices to e-billing customers. To provide customer satisfaction through the participation in an efficient and responsive processing environment. To develop best practice to the order acceptance and invoicing process so that queries, errors and omissions are minimized. Ensure JCI financial and customer-imposed deadlines are met. To maintain responsibilities for compliance with regulatory requirements Queries relating to invoices due to errors and completeness. Person Specification Computer literate across various ERP systems Accurate data entry skills for high volume transactions Ability to work in effective teams and work to tight deadlines. A positive person, who looks for opportunity to achieve. Experience 3 -6 years' experience in a processing or accounts environment Experience of working in a dynamic organization and environment Organizational understanding and business awareness Experience within a busy environment where deadlines are critical

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