Content Specialist
2 weeks ago
Content Specialist
ID: JR0033509
Remote IndiaIndia, BangaloreContent Specialist
Trellix is searching for a Content Specialist.
Company Overview:
Trellix combines the best of two predecessors. We offer a fresh approach to ensure all remediation. This transformation embraces the incredible portfolio and talent of McAfee Enterprise and FireEye and sets us on the path to re-define the future of cybersecurity.
About the role:
Following the MEDDPICC methodology, work with Trellix business units, marketing, and others to develop customer-facing templates for account managers, customer success managers, renewal account managers, and partners. Leverage templates to develop Trellix customer-specific material for a global customer base. Ability to understand, based on persona, the type of message required to deliver the Trellix message to customers throughout the sales cycle. Respond to questions from stakeholders on the next steps and ensure the team provides exceptional service, even if the request seems out of scope. Develop seamless integration among internal platforms for sharing information. Create assets that articulate Trellix’s solutions in a storytelling approach that anyone in the sales organization can leverage. Support the enablement organization by managing a team of individuals who create process, solution, and technical learning modules for the sales organization.About You:
6+ years of experience in a content specialist role and 2+ Years of experience in knowledge management role. Experience in working in a matrixed, dynamic organization requiring working across multiple time zones. Excellent English verbal and written communication skills. Work as a self-starter who requires minimal guidance and meets agreed-upon timelines. Experience leveraging Google’s suite of tools, Seismic, and Less only.We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community InvolvementWe're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
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