Content Editor

1 month ago


Bengaluru, India NTT Data Services Full time

work fast, always learn, accept failure, and iterate again
- always start with user needs, working towards user outcomes and business goals
- champion simplicity, efficiency and consistency, in all your work
- collaborate across team boundaries, using shared, agreed processes, tools and methods.

What you’ll be doing:

- building, editing and publishing content in our CMS, Adobe Experience Manager (AEM)
- using Headless AEM, building content models, content fragments and providing JSON files
- working with HTML such as wrapping content in paragraph tags, bold tags and bullet tags
- testing content, troubleshooting, helping investigate issues, and provide fixes during AEM releases
- understanding and supporting the creation of new customer journeys, working with squads to identify pain points and user needs
- working closely with developers and designers to continuously improve content and how it’s delivered to the end user
- collaborating with our in-house SEO Specialists to ensure content is SEO informed and optimised
- using research and data to inform your work
- supporting designers to present complex information in a brilliant, personal, and simple way
- ensuring content governance and compliance is followed and challenging when it isn't
- supporting content creation by proofreading and acting as a second pair of eyes to ensure accuracy and consistency of content
- creating accessible content by following the Web Content Accessibility Guidelines (WCAG)
- using automated Accessibility testing tools, such as Wave or other browser plug-ins
- being an active member in our content community, using what you learn every day to improve ways of working and tooling for everyone
- occasional out of hours content support for major campaigns.

Your experience:

- Proven experience of producing and updating content in AEM
- Ideally some experience of Headless CMS
- Working knowledge of HTML
- Experience in delivering content that adheres to SEO and web accessibility guidelines
- Working with content publishing processes and content governance
- Experience working with agile, multi-disciplined teams in a fast-paced environment
- Experience in using data and insights to inform decisions and improve content.

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