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Solutions Manager
3 months ago
Job Title: Manager - Solutions
Department: Solutions and Customer Experience
Position Summary:
We are seeking an innovative and proactive Manager of Solutions to join our dynamic IT company. The ideal candidate will have a keen eye for identifying opportunities, a passion for problem-solving, and exceptional communication skills. This role involves engaging with clients on-site, conducting workshops, and driving business growth from existing accounts. If you thrive in a customer-facing environment and have a talent for generating innovative solutions, we want to hear from you
1. Opportunity Identification:
- Regularly walk through client sites to identify pain points, inefficiencies, and opportunities for IT solutions.
- Establish and maintain strong relationships with key stakeholders to understand their needs and challenges.
2. Solution Development:
- Collaborate with cross-functional teams to design and propose tailored IT solutions that address client-specific issues.
- Ensure solutions align with the company’s capabilities and strategic goals.
3. Customer Workshops:
- Organize and lead regular workshops and training sessions with clients to demonstrate new technologies and solutions.
- Gather feedback during workshops to refine and improve solutions.
4. Account Management Revenue Target:
- Jointly carry a quarterly revenue target with the Account Managers
- Develop and maintain a deep understanding of assigned accounts to identify new business opportunities.
- Work closely with the Sales/ Account Managers to expand service offerings and drive revenue growth from existing clients.
5. Business Development:
- Actively contribute to business development strategies by identifying trends and insights from client interactions.
- Assist in the preparation of proposals, presentations, and other documentation for client engagements.
6. Performance Tracking:
- Monitor and report on the success of implemented solutions and client satisfaction.
- Use data and analytics to make informed recommendations for continuous improvement.
Qualifications:
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- Minimum of 5 years of experience in IT consulting, solutions management, or a similar role.
- Proven track record of identifying and capitalizing on business opportunities.
- Strong problem-solving skills and the ability to think critically and creatively.
- Excellent interpersonal and communication skills, with the ability to conduct effective workshops and presentations.
- Demonstrated ability to build and maintain strong client relationships.
- Ability to travel to client sites as needed.
Preferred Skills:
- Experience in similar roles in the BFSI industry
- Familiarity with the latest trends and technologies in the IT industry.
- Project management experience and certification (e.g., PMP) is a plus.
Why Join Us:
- Be part of an innovative and forward-thinking IT company.
- Opportunity to work with a diverse range of clients and industries.
- Competitive salary and benefits package.
- Supportive and collaborative team environment.
- Solutioning mindset
- Problem solving, logical thinking, critical reasoning skills
- Great communication & confidence
- Open to travel
- Sales mindset
- Relevant BA certifications
- Solutioning mindset
If you are a driven individual with a passion for IT solutions and client engagement, apply today to join our team and make a significant impact on our clients' success and our company's growth.
Intense Technologies Limited is a global Enterprise Platform and Tech-enabled Services company, headquartered in India while making its mark across India, EMEA, and UK; with sales offices in Singapore, UAE, USA, and UK. We specialize in Banking, Financial Services, Insurance, Education, and Energy & Utilities, including leading the baton in e-governance projects in South Asia and play a crucial role in contributing to the success of marquee Enterprise clients.