Associate Consultant Quality, Global Learning Content Services
2 weeks ago
We’re looking for people who are determined to make life better for people around the world.
Job Title: Sr/Associate Consultant Quality, Global Learning Content Services
Path/Level : P1
Role Overview: As a Quality Sr/Associate, you will play a critical role in maintaining the quality standards of our Global Learning Content Services team and uphold the content standards and requirements of our business partners. Your expertise will contribute to the success of our learning programs by ensuring they meet high-quality standards, align with global and local Standard Operating Procedures, and provide an exceptional experience for our learners.
The role will report to a GLCS Leader at LCCI.
Key Objectives and Deliverables:
Collaborate with instructional designers, developers, SME’s and other stakeholders to understand Learning project specifications and local requirements. Develop and execute comprehensive test plans covering all aspects of Learning courses, including functionality, accessibility, usability, content accuracy, language and user experience. Utilize a variety of quality assurance (QA) tools and methodologies to conduct rigorous testing of Learning modules (e.g., SCORM compliance testing, accessibility testing, user acceptance testing). Identify and document defects and bugs in Learning courses, clearly outlining the issue, impact, and suggested resolution and track using JIRA, SmartSheet. Work collaboratively with developers and designers to resolve identified issues and ensure timely implementation of fixes. Maintain detailed test case documentation and reporting throughout the Learning development lifecycle. Stay up-to-date on industry best practices and emerging trends in Learning quality assurance. Proactively identify potential quality risks and recommend preventative measures. Contribute to the continuous improvement of the Learning design and development process.Qualifications:
Bachelor's degree in communication, or a related field (preferred). Minimum 8- 10 years of experience in Learning quality assurance or a similar role. Proven experience in developing and executing test plans for Learning projects. Strong understanding of Learning development tools and methodologies (e.g., SCORM). In-depth knowledge of accessibility standards (WCAG) and best practices for Learning development. Excellent analytical and problem-solving skills. Strong attention to detail and a commitment to quality. Excellent communication, collaboration, and interpersonal skills. Ability to work independently and as part of a team.Additional Preferences:
Experience working in a regulated environment. Experience working with US organizations. Strong organizational skills.Education Requirements:
Bachelor’s degree in a scientific, health, communications, technology health related field.Language Requirements:
Written and verbal English proficiency.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
#WeAreLilly
-
Bengaluru, India Lilly Full timeWe’re looking for people who are determined to make life better for people around the world. Position Description: The Media Design Services Associate processes changes and updates to web-based, instructor-led, blended instruction, self-study, and virtual-session learning solutions within Lilly’s Learning & Development technology environment. This...
-
Global Delivery Associate
4 weeks ago
Bengaluru, India Velocity Global Full time*** We are currently looking to hire a Global Delivery Associate to join our growing Global Delivery Center team. This team is a shared services division of Velocity Global, which provides 24/5 global support to our clients and internal functional teams. **RESPONSIBILITIES** - Provide high-quality service support to our global clients and different...
-
Associate/Consultant Project Manager
3 weeks ago
Bengaluru, India Lilly Full timeWe’re looking for people who are determined to make life better for people around the world.Job Title:Associate/Consultant Project Manager, Global Learning Content ServicesPath/Level: P1Position Description:As a Project Manager in our Global Learning Content Services, you will be responsible for managing a portfolio of training projects from conception...
-
Learning Specialist
1 month ago
Bengaluru, India A637 DBOI Global Services (UK) Limited Full timeDescription The Global Employee Learning Team is part of Global HR Talent & Development function and is responsible for the provision of a global learning offering that supports c.80,000 colleagues to deliver against Deutsche Bank’s strategic objectives and enables them as individuals to build their skills to advance their career. In this role you...
-
Associate, Learning Management
1 month ago
Bengaluru, India West Pharmaceutical Services Full timeJob Summary : In this role, you will administer training requirements for an assigned corporate function. You will work with your clients to identify training requirements, define curricula and matrices, and develop assignment profiles. You will capture training activities in the Learning Management System (LMS) accurately. You will work with content...
-
Commercial Learning Services Editor
3 weeks ago
Bengaluru, India Lilly Full timeWe’re looking for people who are determined to make life better for people around the world. The Commercial Learning Services (CLS) Editor - Document Controller role provides support for learning content used in training Lilly team members. This role is responsible for editing learning content and partners with the learning consultant and business to...
-
Inside Sales Associate
1 month ago
Bengaluru, India UNext Learning Full timeUNext is a next-generation online learning organisation focused on the higher education ecosystem. UNext aims to solve for improving access, increasing affordability, providing good quality content & pedagogy and enhanced outcomes for the student/learner community in the higher education space by leveraging technology. UNext is India’s first ed-tech...
-
Associate Global Scientific Advisor
4 weeks ago
Bengaluru, India Novo Nordisk Full time**Department**: Global Medical Affairs. **The position** The Associate Global Scientific Advisor (AGSA) is expected to be able to work independently according to Novo Nordisk Standard Operating Procedures and Global Medical Affairs strategy. The Associate GSA strives to be the specialist on the product/project within his/her responsibility. The Associate...
-
Social Media Associate
4 weeks ago
Bengaluru, India Quest Global Full timeQuest Global is a global engineering services company driven by aspiration, hunger and humility, and guided by a leadership team that cares for its people, their ideas, and their well-being. We know that flexibility and openness produce the most fertile environment in which innovation, creativity, growth, and success can thrive. We are looking for dreamers,...
-
Associate/Consultant Project Manager
4 weeks ago
Bengaluru, India Lilly Full timeWe’re looking for people who are determined to make life better for people around the world. Job Title: Associate/Consultant Project Manager, Global Learning Content Services Path/Level: P1 Position Description: As a Project Manager in our Global Learning Content Services, you will be responsible for managing a portfolio of training projects...
-
Bengaluru, India SearchEnds Full timeFrom 1 to 4 year(s) of experience - ₹ 1.25-3.75 Lacs P.A. - Bangalore/Bengaluru*** **Job Description**: **Roles and Responsibilities** To support the Learning Services team in the effective delivery of overall coordination for sessions and Catalog Management across different Academies & Regions. The person will be responsible for taking care of...
-
Global Learning Solutions Administrator
1 week ago
Bengaluru, India Workplace Options Full timeWorkplace Options is the world’s largest independent wellbeing solutions leader that supports individuals to become healthier, happier and more productive, both personally and professionally. Service centers in the U.S., Canada, U.K., Ireland, Portugal, France, Belgium, Germany, UAE, Singapore, Japan, China, India and Indonesia support more than 75 million...
-
Customer Service Quality Assurance Associate
3 weeks ago
Bengaluru, India JPMorgan Chase Bank, N.A. Full time**QA Specialist/Associate** **Role Description** The QA Associate is responsible to ensure our operations team delivers a fair customer outcome to our clients. Our team leads provide a daily quality control. A part of the role will be, to quality assure those controls. Another part of the role will, to listen to calls and read chats and check them against...
-
Director, Global Services
3 days ago
Bengaluru, India Liferay Full timeAbout Liferay Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, and Asia. As the leading provider of enterprise open-source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges....
-
Associate Services Consultant
1 week ago
Bengaluru, India Celonis Full timeWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.The TeamYou will be joining the Celonis Services team. Our team’s mission...
-
Workday HCM Consultant
2 weeks ago
Bengaluru, India HTC Global Services Full timeDear Connects,Hiring Workday HCM Consultants for Bangalore / Pune / Gurgaon locationsRoles & Responsibilities: HCM Functional ConsultantResponsible for client deliverables (functional/technical) of medium-high complexity work with quality check, learning and understanding the client's requirementsConduct working sessions with clients to gather, understand,...
-
Process Associate
4 weeks ago
Bengaluru, India IBM Full timeIntroduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our...
-
Content Moderation Associate
7 days ago
Bengaluru, India G2 Full timeAbout G2 - Our People G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community strong and...
-
IT Technology Services Associate
1 month ago
Bengaluru, India SAP Full time**We help the world run better** **JOBTITLE: IT Technology Associate Consultant Linux - SAP Enterprise Cloud Services** **About SAP** **Purpose and Objective** Within the Product Engineering (PE) division, the Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps...
-
Senior Medical Writer
3 weeks ago
Bengaluru, India Lilly Full timeWe’re looking for people who are determined to make life better for people around the world. Position Description: The Senior Medical Writer Commercial Learning Services (CLS) is responsible for the development of medical content including but not limited to creating/updating wireframes, building reference packages, creating/updating...