Order Operations Specialist
3 weeks ago
Responsibilities
Process orders in full cycle from order entry to invoicing accurately with accordance to Waters guidelines and policies (Activities include but not limited to: SAP entry, preparation, order confirmations/proforma invoices, invoicing). Vet Letter of Credit drafts and arrange LC for bank negotiation for smooth payment process (Activities include but not limited to: preparation of documents in compliance of LC's requirements, insurance certificates, certificate of origin, beneficiary certificate, Liaise with relevant internal and external parties to manage Requested delivery date (RDD) of sales orders on customer requirements and sales linearity Ensure all necessary documentation is planned and prepared accurately to enable transit from origin to destination without delays and in accordance with customer’s need and foreign trade regulations Monitor backlogs to expedite deliveries with no past due dates Perform closing activities weekly, monthly and during quarter end Close collaboration with Global Operations team to ensure efficient operation from distribution centers, Import/Export, warehouse related activities and freight forwarders to ensure on time delivery to our customers Provide post-sales support such as physical return, replacement, and others Participate in process improvement activities to streamline work process Perform back-up / standby duties as needed to ensure smooth daily Order Operations to support business growth
Qualifications
Key Requirements :
Bachelor’s degree in commerce/business management/logistics/science discipline with minimum of 7-12 years’ working experience in order management/order processing/ distribution logistics / supply chain Knowledge in Letter of Credit documents and bank negotiation Multi-national company experience preferred Excellent verbal and written communication skills Proficient in office software (. Microsoft Excel, Word, PowerPoint, Outlook), with knowledge of SAP Knowledge of procurement (Material Requirement planning) and familiarity with customes clearence.Desired Characteristics :
Demonstrated interpersonal skills showing ability to accelerate change, work in a rapidly changing environment and operate independently to deliver business results Must be a motivated self-starter and independent worker with a desire to lead through action Excellent organizational and time management skills & High attention to details-
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