Manager - Customer Service & Quality

Experience: 0-5 Year(s). Location: Chennai Salary : Rs. 2,00,000 - 5,00,000 P.A. **Job Description**: Role Category : Customer Service/ Call Center/ Bpo Role :Customer Service in Chennai Employment Type: - Select Employment Type - Education UG : Any Graduate PG :Any Postgraduate Doctorate : Doctorate Not Required P.A. Key...

Experience: 0-5 Year(s). Location: Chennai Salary : Rs. 2,00,000 - 5,00,000 P.A. **Job Description**: Role Category : Customer Service/ Call Center/ Bpo Role :Customer Service in Chennai Employment Type: - Select Employment Type - Education UG : Any Graduate PG :Any Postgraduate Doctorate : Doctorate Not Required P.A. Key...

Key responsibilities: - Monitoring each trip to make sure it is arriving on time and if there is delay send notifications - Working on making sure all trips are having the tracking link updated and sending notifications to customers for tracking the bus - Handling sending notifications to customers - Help with generating tracking links - Working on...

Key responsibilities: - Monitoring each trip to make sure it is arriving on time and if there is delay send notifications - Working on making sure all trips are having the tracking link updated and sending notifications to customers for tracking the bus - Handling sending notifications to customers - Help with generating tracking links - Working on...

**Responsibilities**: - To maintain high efficiency in handling escalated calls from the L1 team. - To resolve tickets within agreed SLA of ticket volume and time - To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies - To ensure positive customer experience and CSAT through defined resolution rate...

**Responsibilities** - To maintain high efficiency in handling escalated calls from the L1 team. - To resolve tickets within agreed SLA of ticket volume and time - To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies - To ensure positive customer experience and CSAT through defined resolution rate...

Managing incoming calls and customer service inquiries - Generating sales leads that develop into new customers through outbound calls - Identifying and assessing customer needs to achieve satisfaction - Take the extra mile to engage customers. Establishing a positive rapport with all clients and customers in person or via phone, mail - Addressing...

Responsibilities: To maintain high efficiency in handling escalated calls from the L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rate and minimum...

Job Title: Taxation Manager We are seeking a highly motivated Chartered Accountant to join our team as a Taxation Manager. If you are passionate about tax management and eager to take your career to the next level, this is the opportunity for you. Key Responsibilities: Lead and mentor a team of tax analysts. Manage and oversee: Income Tax Filing Tax Audits...

The Customer Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality related activities during product development, product release,...

Improve customer service experience, create engaged customers and facilitate organic growthTake ownership of customers' issues and follow problems through to resolutionSet a clear mission and deploy strategies focused on that missionDevelop service procedures, policies, and standardsKeep accurate records and document customer service actions and...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers' issues and follow problems through to resolution Set a clear mission and deploy strategies focused on that mission Develop service procedures, policies, and standards Keep accurate records and document customer service actions and...

Responsibilities To maintain high efficiency in handling escalated calls from the L1 team. To resolve tickets within agreed SLA of ticket volume and time To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies To ensure positive customer experience and CSAT through defined resolution rate and minimum...

TECHNICAL SKILLS : Cloud : Amazon Web Service(AWS), GCP, Microsoft Azure Cloud Stack : EC2, RDS, S3, IAM, VPC, VPN, ELB, AutoScaling, Route 53, EKS Containerization : Docker Container Orchestration: Kubernetes Artifactory Management: jfrog Web App Server : Nginx, Apache Tomcat Database : MongoDB, Postgresql, Neo4j Operating System : Ubuntu, Linux, Windows...

**Business Function** Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...

Job Description: Sales InternAbout Us:GST Manager is a leading accounting and taxation company based in Chennai, offering a wide range of GST consulting services, including compliance, refunds, litigation, and other financial solutions. Join our team and be a part of an innovative company shaping the future of financial consulting.Role Overview:We are...

**Designation**: Customer Service Officer **Position Type**: Full-Time **Location**: Chennai **About Us**: **Responsibilities**: - **Team Leadership**: Lead and oversee a team of customer service representatives to ensure they deliver consistent and excellent service to our customers. - **Policy Adherence**: Ensure the operations team adheres to company...

**Designation**: Customer Service Officer **Position Type**: Full-Time **Location**: Chennai **About Us**: **Responsibilities**: - **Team Leadership**: Lead and oversee a team of customer service representatives to ensure they deliver consistent and excellent service to our customers. - **Policy Adherence**: Ensure the operations team adheres to company...

**Quality Inspector” monitors the quality aspects of incoming raw materials to the organization and the products that are ready to be shipped.** **They also ensure tha**t **manufactured products meet the specified quality standards set by the organization before being sent to customers.** **Edu: - Diploma or be mechanical. ITI

Greetings from Panobiz business Technologies !!_ **Job Description;** - Ability to pick up quality customers across liabilities & assets and cross sell third party products. - To ensure accurate, timely and error free processing of customer service requests - To overcome problems using guidelines and escalate with expediency, when necessary. - To ensure the...