L1 L2 Support
2 months ago
Roles& Responsibility:Mac WindowsApplication Troubleshooting Remote With goodconnectivity and power backup and availability forcalls
KeyResponsibilities:
- L1Support:
- Provide firstlinesupport for issues related to Mac and Windowsapplications.
- Troubleshoot and resolve commonsoftware issues including installation problems performance issuesand application errors.
- Assist users with basicconfigurations settings adjustments and softwareupdates.
- Document and track support requestsusing our ticketing system.
- Escalate complexissues to L2 support asneeded.
- L2Support:
- Handle more advancedtroubleshooting for Mac and Windowsapplications.
- Diagnose and resolve complexapplication issues including compatibility problems and indepthsoftware conflicts.
- Perform root cause analysisand provide solutions or workarounds for recurringissues.
- Collaborate with development teams orvendors to resolve issues that require deeper technicalinsight.
- Maintain detailed records oftroubleshooting steps andresolutions.
windowstroubleshooting,remote support,application,ticketingsystem,windows,collaboration with developmentteams,troubleshooting,mac troubleshooting,root causeanalysis
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L1 L2 Support
3 weeks ago
Mumbai, India Vimerse Infotech inc Full timeJob Role:L1 & L2 Support Location:(Bangalore Noida Pune Mumbai Hyderabad) Exp:35 yrs Work Mode: Remote Shift Timing:6:30 PM to 3:30 PM Roles & Responsibility: Mac Windows Application Troubleshooting Remote With good connectivity and power backup and availability for calls Key Responsibilities: L1 Support: Provide firstline support for issues related to Mac...
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L1 L2 Support
2 months ago
Mumbai, India Vimerse Infotech inc Full timeJob Role:L1 & L2 SupportLocation:(Bangalore Noida Pune Mumbai Hyderabad)Exp:35 yrsWork Mode: RemoteShift Timing:6:30 PM to 3:30 PMRoles & Responsibility:Mac Windows Application Troubleshooting Remote With good connectivity and power backup and availability for callsKey Responsibilities:L1 Support:Provide firstline support for issues related to Mac and...
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L1 L2 Support
3 weeks ago
mumbai, India Vimerse Infotech inc Full timeJob Role:L1 & L2 SupportLocation:(Bangalore Noida Pune Mumbai Hyderabad)Exp:35 yrsWork Mode: RemoteShift Timing:6:30 PM to 3:30 PMRoles & Responsibility:Mac Windows Application Troubleshooting Remote With good connectivity and power backup and availability for callsKey Responsibilities: L1 Support: Provide firstline support for issues related to Mac and...
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L1/L2 Network Support Engineer
2 months ago
Mumbai, India Recruitment Firm Full timeJob Description :- L1 Level - Site work across multiple DataCentres- Configurations of L2 & Layer-3 protocols using templates- Working in Firewall Devices - Fortigate, Sophos, etc- Client support - L1 / L2 level- Troubleshooting outages - L1 / L2 Level- Maintenance activities - L1 / L2 level- Monitoring / Health checks of devices, connectivity, etc- Creating...
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Application Support L1
5 months ago
Navi Mumbai, India ACL Digital Full time**Job Profile: Application Support L1**: - **Only Freshers Can Apply**_ **Preferred Location**: Central Line: - Till Kalyan Harbor Line: - Till Panvel Western Line: - Not preferred as no direct connectivity from Western suburbs to office location. **Must have personal laptop-Compulsory.** - Transfer reported issue with immediate to respective bucket...
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Oracle Dba L2 Support
5 months ago
Mumbai, India Ciel HR Services Pvt Ltd Full timeDesignation: Oracle DBA L2 Support Location: Prabhadevi Mumbai Experience: 4+ years **Salary**: Up to Rs. 10 LPA - Resolve incidents escalated by L1 as per the agreed SLAs and timelines. They usually have a Run-Book which they can refer to for immediate resolutions. They are also supposed to coordinate with any other support or dependency groups in case...
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Desktop Support L1
5 months ago
Goregaon, Mumbai, Maharashtra, India Acute Informatics Pvt. Ltd Full timeThe Desktop Support L1 role is an entry-level technical support position responsible for providing basic troubleshooting and support services for desktop computers, software, and peripherals. The primary focus is to resolve technical issues, perform initial diagnostics, and ensure a smooth and efficient operation of computer systems for end-users. Key...
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L2 Server Support
5 months ago
Mumbai, Maharashtra, India Motifire Management Services Pvt. Ltd Full time**JOB DESCRIPTION** **Position**: **Sr. Server Support - L2** **Shift Timing**: **Rotational Shift (24*7)** **Responsibilities**: - All Windows Server End to End OS Management (Windows 2012/16/19) - Installation, Configuration, Hardening, Troubleshooting etc - Antivirus management - Epo administration & Troubleshooting of Antivirus Definitions &...
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Technical Support Specialist
4 weeks ago
Mumbai, Maharashtra, India Vimerse Infotech inc Full timeJob Role: L1 & L2 SupportAt Vimerse Infotech inc, we are seeking a skilled and experienced L1 & L2 Support professional to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients.Responsibilities:L1 Support: Provide first-line support for issues related to Mac and Windows...
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Cee L2
3 months ago
Mumbai, Maharashtra, India shriconsultancy services Full timePosition: CEE L2 Experience Range: 4-6 years Contract-1yr Salary range: 12LPA Location: Mumbai **Job Description: -** Knowledge of Inbound and Outbound Dialer. - Maintain & Manage UCCE Components - Maintain & Manage List & Campaign Manager - Maintain & Manage recording device, Calabrio, NICE - L2 Support for UCCE + PCCE components and Customized...
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Application Support
5 months ago
Mumbai, Maharashtra, India Arting Digital Private Limited Full time**Position title**: Application Support **CTC**: 7 LPA **Experience**: 3+ yrs **Location**: Mumbai **Work Mode**: On-site **Primary skills**: L1 /L2 Support into Logistics Domain ,WMS/TMS/Transport **Qualification**: Any Engineering/ Computers degree **Roles and Responsibilities**: - Issue Resolution: Investigate and analyze reported issues to...
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L2 Network Security Engineer
2 months ago
Navi Mumbai, India Epicenter Technology Pvt Ltd Full timeRole : Network Security Engineer - L2 Requirements :- L2 Network Engineer Sanpada Router, switch, firewall (Any), load balancer (Mandatory) - L1 & L2 -Network Engineer Andheri Router, switch, firewall (Any) CCNA & CCNP(Must) - For L1 certification is not mandatory.- Bachelor's Degree or Diploma in Electronics and Telecommunications, Computer Science or...
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Security Engineer L1
4 weeks ago
Mumbai, Maharashtra, India Inspira Enterprise Full timeJob Title: L1 Security EngineerAt Inspira Enterprise, we are seeking a highly motivated and detail-oriented L1 Security Engineer to join our team. As a key member of our cybersecurity team, you will be responsible for providing first-level support for Trellix ePolicy Orchestrator (ePO) and assisting in managing the organization's endpoint security...
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Network Support Engineer
4 weeks ago
Mumbai, Maharashtra, India Recruitment Firm Full timeJob Title: L1/L2 Network Support EngineerJob Summary:We are seeking a highly skilled Network Support Engineer to join our team. The successful candidate will be responsible for providing technical support and troubleshooting for our network infrastructure.Key Responsibilities:Configure and troubleshoot L2 and Layer-3 protocols using templatesWork with...
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Technical Support Specialist
3 weeks ago
Mumbai, Maharashtra, India Vimerse Infotech inc Full timeJob Role: L1 & L2 SupportLocation: Bangalore, Noida, Pune, Mumbai, HyderabadExperience: 35 yearsWork Mode: RemoteShift Timing: 6:30 PM to 3:30 PMRoles & Responsibilities:L1 Support:Provide first-line support for issues related to Mac and Windows applications.Troubleshoot and resolve common software issues, including installation problems, performance issues,...
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Technical Support Specialist
7 days ago
Mumbai, Maharashtra, India Vimerse Infotech inc Full timeJob Role:L1 & L2 SupportLocation:Bangalore, Noida, Pune, Mumbai, HyderabadExperience:35 yearsWork Mode:RemoteShift Timing:6:30 PM to 3:30 PMKey Responsibilities:L1 Support:Provide first-line support for issues related to Mac and Windows applications.Troubleshoot and resolve common software issues including installation problems, performance issues, and...
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Technical Support Professional
1 week ago
Mumbai, Maharashtra, India Smart Search Consultants Full timeJob Summary:We are seeking an experienced Technical Support Engineer to join our team at Smart Search Consultants. As a Technical Support Engineer, you will be responsible for providing L1/L2 support for our medium-sized web-based applications/systems.Key Responsibilities:Resolve Tickets: Respond to and resolve tickets raised by the business team in a timely...
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Technical Specialist
4 weeks ago
mumbai, India Seclore Full timeWHO ARE WE?We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations- we guard every kind of confidential information.HOW DO WE DO IT?Seclore’s patent-granted, award-winning technology allows users to control how their information is used...
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Technical Specialist
1 month ago
Mumbai, India Seclore Full timeWHO ARE WE? We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every kind of confidential information. HOW DO WE DO IT? Seclore’s patent-granted , award-winning technology allows users to control how their information...
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Technical specialist
4 weeks ago
Mumbai, India Seclore Full timeWHO ARE WE? We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every kind of confidential information. HOW DO WE DO IT? Seclore’s patent-granted , award-winning technology allows users to control how their...