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L1 L2 Support
3 months ago
Roles& Responsibility:Mac WindowsApplication Troubleshooting Remote With goodconnectivity and power backup and availability forcalls
KeyResponsibilities:
- L1Support:
- Provide firstlinesupport for issues related to Mac and Windowsapplications.
- Troubleshoot and resolve commonsoftware issues including installation problems performance issuesand application errors.
- Assist users with basicconfigurations settings adjustments and softwareupdates.
- Document and track support requestsusing our ticketing system.
- Escalate complexissues to L2 support asneeded.
- L2Support:
- Handle more advancedtroubleshooting for Mac and Windowsapplications.
- Diagnose and resolve complexapplication issues including compatibility problems and indepthsoftware conflicts.
- Perform root cause analysisand provide solutions or workarounds for recurringissues.
- Collaborate with development teams orvendors to resolve issues that require deeper technicalinsight.
- Maintain detailed records oftroubleshooting steps andresolutions.
windowstroubleshooting,remote support,application,ticketingsystem,windows,collaboration with developmentteams,troubleshooting,mac troubleshooting,root causeanalysis
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L1/L2 Network Support Engineer
3 months ago
Mumbai, India Recruitment Firm Full timeJob Description :- L1 Level - Site work across multiple DataCentres- Configurations of L2 & Layer-3 protocols using templates- Working in Firewall Devices - Fortigate, Sophos, etc- Client support - L1 / L2 level- Troubleshooting outages - L1 / L2 Level- Maintenance activities - L1 / L2 level- Monitoring / Health checks of devices, connectivity, etc- Creating...
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L1/L2 Network Support Engineer
2 weeks ago
Mumbai, India Recruitment Firm Full timeJob Description : - L1 Level - Site work across multiple DataCentres- Configurations of L2 & Layer-3 protocols using templates- Working in Firewall Devices - Fortigate, Sophos, etc- Client support - L1 / L2 level- Troubleshooting outages - L1 / L2 Level- Maintenance activities - L1 / L2 level- Monitoring / Health checks of devices, connectivity, etc-...
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L1 L2 Support Analyst
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Mumbai, India Tata Consultancy Services Full timeGreetings from TCS! TCS is hiring for L1/L2 support -Rotational shift Desired Experience Range: 2 + Years Job Location: MumbaiSkills and Experience: Strong technical experience in coding in any one or more of Java, .NET, database or frontend Experience in helping the team to trouble shoot the problems Experience working in a complex landscape with 24*7...
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Oracle Dba L2 Support
7 months ago
Mumbai, India Ciel HR Services Pvt Ltd Full timeDesignation: Oracle DBA L2 Support Location: Prabhadevi Mumbai Experience: 4+ years **Salary**: Up to Rs. 10 LPA - Resolve incidents escalated by L1 as per the agreed SLAs and timelines. They usually have a Run-Book which they can refer to for immediate resolutions. They are also supposed to coordinate with any other support or dependency groups in case...
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Desktop Support L1
6 months ago
Goregaon, Mumbai, Maharashtra, India Acute Informatics Pvt. Ltd Full timeThe Desktop Support L1 role is an entry-level technical support position responsible for providing basic troubleshooting and support services for desktop computers, software, and peripherals. The primary focus is to resolve technical issues, perform initial diagnostics, and ensure a smooth and efficient operation of computer systems for end-users. Key...
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L2 Server Support
6 months ago
Mumbai, Maharashtra, India Motifire Management Services Pvt. Ltd Full time**JOB DESCRIPTION** **Position**: **Sr. Server Support - L2** **Shift Timing**: **Rotational Shift (24*7)** **Responsibilities**: - All Windows Server End to End OS Management (Windows 2012/16/19) - Installation, Configuration, Hardening, Troubleshooting etc - Antivirus management - Epo administration & Troubleshooting of Antivirus Definitions &...
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Cee L2
4 months ago
Mumbai, Maharashtra, India shriconsultancy services Full timePosition: CEE L2 Experience Range: 4-6 years Contract-1yr Salary range: 12LPA Location: Mumbai **Job Description: -** Knowledge of Inbound and Outbound Dialer. - Maintain & Manage UCCE Components - Maintain & Manage List & Campaign Manager - Maintain & Manage recording device, Calabrio, NICE - L2 Support for UCCE + PCCE components and Customized...
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L2 Network Security Engineer
2 weeks ago
Mumbai/Navi Mumbai, India Epicenter Technology Pvt Ltd Full timeRole : Network Security Engineer - L2 Requirements :- L2 Network Engineer Sanpada Router, switch, firewall (Any), load balancer (Mandatory) - L1 & L2 -Network Engineer Andheri Router, switch, firewall (Any) CCNA & CCNP(Must) - For L1 certification is not mandatory.- Bachelor's Degree or Diploma in Electronics and Telecommunications, Computer Science or...
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L1 Support Service Desk
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Scogo Network Pvt. Ltd Full time**Job Summary** We are seeking a proactive and customer-focused L1 Support service desk to join our IT Helpdesk team. The service desk will serve as the first point of contact for technical support inquiries, providing basic troubleshooting, logging incidents, and escalating complex issues. This role is essential in ensuring high-quality IT support and...
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Application Support
6 months ago
Mumbai, Maharashtra, India Arting Digital Private Limited Full time**Position title**: Application Support **CTC**: 7 LPA **Experience**: 3+ yrs **Location**: Mumbai **Work Mode**: On-site **Primary skills**: L1 /L2 Support into Logistics Domain ,WMS/TMS/Transport **Qualification**: Any Engineering/ Computers degree **Roles and Responsibilities**: - Issue Resolution: Investigate and analyze reported issues to...
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L2 Network Security Engineer
3 months ago
Navi Mumbai, India Epicenter Technology Pvt Ltd Full timeRole : Network Security Engineer - L2 Requirements :- L2 Network Engineer Sanpada Router, switch, firewall (Any), load balancer (Mandatory) - L1 & L2 -Network Engineer Andheri Router, switch, firewall (Any) CCNA & CCNP(Must) - For L1 certification is not mandatory.- Bachelor's Degree or Diploma in Electronics and Telecommunications, Computer Science or...
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Technical Specialist
2 months ago
mumbai, India Seclore Full timeWHO ARE WE?We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations- we guard every kind of confidential information.HOW DO WE DO IT?Seclore’s patent-granted, award-winning technology allows users to control how their information is used...
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Technical specialist
2 months ago
Mumbai, India Seclore Full timeWHO ARE WE? We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every kind of confidential information. HOW DO WE DO IT? Seclore’s patent-granted , award-winning technology allows users to control how their...
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Technical Specialist
2 months ago
Mumbai, India Seclore Full timeWHO ARE WE? We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations - we guard every kind of confidential information. HOW DO WE DO IT? Seclore’s patent-granted , award-winning technology allows users to control how their information...
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Technical Support
5 months ago
Mumbai, India Smart Search Consultants Full timeReetggJD : Technical support person for L1/L2 supportWe are looking for experienced technical support Engineer with following technical skillsLocation : Mumbai Job descriptionQualification: Engineering Graduate.Total Exp. : 2-5Technical Skill: Unix Shell scripting, Should know SQL queries (any RDBMS database like oracle, sql), knowledge of Apache httpd...
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Business Support Specialist
3 weeks ago
Mumbai, Maharashtra, India N Consulting Ltd Full timeJob OverviewN Consulting Ltd is seeking a highly skilled Business Support Specialist to join our Wholesale Production Services team.About the RoleThis position involves providing advanced technical support to various business units, including Sales, Investment Banking, Research, and Securitized Products & ABS businesses. The successful candidate will be...
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L1-engineer
2 weeks ago
Mumbai, Maharashtra, India ESDS Software Solution Full timeShould have experience of 6 months in Pro-support. Worked on troubleshooting problems and advise on the appropriate action. Alert Monitoring, Reporting and Escalations ROLES AND RESPONSIBILITIES What the Role needs to Achieve - Thoroughly read & understand incident/change/service tickets. Accordingly act or perform basic level troubleshooting/tasks on...
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Technical specialist
1 month ago
Mumbai, India Seclore Full timeWHO ARE WE?We are global leaders in the Data-Centric Security space. Right from protecting nuclear submarine designs to new drug formulations to customer data of Fortune 100 organizations- we guard every kind of confidential information.HOW DO WE DO IT?Seclore’s patent-granted , award-winning technology allows users to control how their information is used...
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Application Support- Imps
6 months ago
Mumbai, Maharashtra, India IBM Full timeIntroduction As an IBM IMPS resource should be able to resolve all issues raised in Ticket. Resource will have hands on experience on IMPS and aware of the Banking terminology and payments flow in banking. Your Role and Responsibilities - Provide L1/L2 support for IMPS. - Techno-functional knowledge for IMPS. - Fix the incidents within SLA. - Readiness to...
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Support Analyst
2 months ago
Mumbai, India N Consulting Ltd Full timeJob Title: Support AnalystCorporate Title: AnalystExperience: 3 to 7 Years Job Summary: We are seeking a Support Analyst to join our Wholesale Production Services team. This role involves providing support to the Sales, Investment Banking, Research, and Securitized Products & ABS businesses. You will maintain both in-house developed and vendor-hosted...