L1/L2 Network Support Engineer
3 months ago
Job Description :
- L1 Level - Site work across multiple DataCentres
- Configurations of L2 & Layer-3 protocols using templates
- Working in Firewall Devices - Fortigate, Sophos, etc
- Client support - L1 / L2 level
- Troubleshooting outages - L1 / L2 Level
- Maintenance activities - L1 / L2 level
- Monitoring / Health checks of devices, connectivity, etc
- Creating and maintaining documentation
- Good verbal and written communication skills in English with a friendly and helpful attitude.
- Application development/debugging in Linux env using Python [SDK + API]
- Debug/Troubleshoot client-side issues on B2B environments
- Familiarity with ticket-based case management
- Ability to notify and escalate on back channels [L3 Support and developers] to local and remote management while staying engaged technically with the customer
- Ability to rapidly research through both internal and external knowledge base while maintaining engaged with the customer
- Configure and troubleshoot the issue with RAID configurations using tools like mdadm and smartctl
- Knowledge of PCI and PCIe and troubleshoot PCI issues using tools like lspci and lshw
- Hosting from the Service Processor from the host using tools like RKVM, IPMI tool
- Knowledge of booting a system in order to run a rescue process
- Describe the configuration and troubleshooting of users and groups
- Knowledge of configuration file locations and related commands such as user- , group-, id , getent , passwd , etc
- Knowledge of interact with Red Hat and Ubuntu Support and diagnostic collection with tools such as SOS Report, case filing techniques
- Log file locations / assess OS health using the journalctl command and flags/switches
- Describe how to use both RedHat and Ubuntu Services management and how to start, stop and debug a failing service.
- Describe the packaging for both Red Hat and Ubuntu and how to upgrade, downgrade and troubleshoot failures using tools such as apt, yum, dnf, etc.
- Describe setup of crontab scheduling, log rotation
- Describe setup and configuration of Auditing
- System performance monitoring using tools such as top, mem, strace, iostat, vmstat, htop, iotop
- Understand basic IP services like routing, netstat -r, name services, DNS
- Configure IP number as per standard 'classes' and configure and troubleshoot sshd
- Understand the basics of shell scripting specifically bash
- Should have understanding of the difference between containers and VMs
- Data Center Interaction: Configure and troubleshoot NFS storage, LDAP, DNS configurations
- Knowledge of standard networking protocols like Spanning Tree (STP, different types), LAG, VLAN (tagged vs untagged)
- Manage a 'managed switch', simple troubleshooting of port-down, Firewall and NAT knowledge, accessing 'mgmt interface' and 'serial console'.
-
L1/L2 Network Support Engineer
2 weeks ago
Mumbai, India Recruitment Firm Full timeJob Description : - L1 Level - Site work across multiple DataCentres- Configurations of L2 & Layer-3 protocols using templates- Working in Firewall Devices - Fortigate, Sophos, etc- Client support - L1 / L2 level- Troubleshooting outages - L1 / L2 Level- Maintenance activities - L1 / L2 level- Monitoring / Health checks of devices, connectivity, etc-...
-
L2 Network Security Engineer
2 weeks ago
Mumbai/Navi Mumbai, India Epicenter Technology Pvt Ltd Full timeRole : Network Security Engineer - L2 Requirements :- L2 Network Engineer Sanpada Router, switch, firewall (Any), load balancer (Mandatory) - L1 & L2 -Network Engineer Andheri Router, switch, firewall (Any) CCNA & CCNP(Must) - For L1 certification is not mandatory.- Bachelor's Degree or Diploma in Electronics and Telecommunications, Computer Science or...
-
L1 & L2 Network Support
5 months ago
Mumbai, India NETWORK SERVICE PROVIDER Full time"Managed Service Provider, System Integrator, IT Solution provider & Network provider in Wireless, Wired & Fiber Optic, It is a ‘One Stop’ solution for all your IT, Telecommunications, Cloud, Security & Networking needs. We offer managed IT needs, managed Enterprise / SME Internet, managed Broadband, SD-WAN solutions, Managed WIFI, & FTTx FTTH & to Real...
-
L2 Network Security Engineer
3 months ago
Navi Mumbai, India Epicenter Technology Pvt Ltd Full timeRole : Network Security Engineer - L2 Requirements :- L2 Network Engineer Sanpada Router, switch, firewall (Any), load balancer (Mandatory) - L1 & L2 -Network Engineer Andheri Router, switch, firewall (Any) CCNA & CCNP(Must) - For L1 certification is not mandatory.- Bachelor's Degree or Diploma in Electronics and Telecommunications, Computer Science or...
-
L2 Network Engineer
2 months ago
Mumbai, India Yubi Group Full timeYubiformerly known as CredAvenue is redefining global debt markets byfreeing the flow of finance between borrowers lenders andinvestors. We are the worlds possibility platform for the discoveryinvestment fulfilment and collection of any debt solution. At Yubiopportunities are plenty and we equip you with tools to seizeit.InMarch 2022 we became Indias fastest...
-
L1 L2 Support Analyst
5 days ago
Mumbai, India Tata Consultancy Services Full timeGreetings from TCS! TCS is hiring for L1/L2 support -Rotational shift Desired Experience Range: 2 + Years Job Location: MumbaiSkills and Experience: Strong technical experience in coding in any one or more of Java, .NET, database or frontend Experience in helping the team to trouble shoot the problems Experience working in a complex landscape with 24*7...
-
Network Engineer
3 weeks ago
Mumbai, Maharashtra, India Recruitment Firm Full timeJob Description:Job Summary: We are seeking a skilled Network Engineer to join our team at Recruitment Firm as a Data Center Support Specialist. The successful candidate will be responsible for providing technical support and maintenance for our network infrastructure across multiple data centers.Key Responsibilities:Configure and troubleshoot L2 and L3...
-
L1 Support Service Desk
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Scogo Network Pvt. Ltd Full time**Job Summary** We are seeking a proactive and customer-focused L1 Support service desk to join our IT Helpdesk team. The service desk will serve as the first point of contact for technical support inquiries, providing basic troubleshooting, logging incidents, and escalating complex issues. This role is essential in ensuring high-quality IT support and...
-
Desktop Support L1
6 months ago
Goregaon, Mumbai, Maharashtra, India Acute Informatics Pvt. Ltd Full timeThe Desktop Support L1 role is an entry-level technical support position responsible for providing basic troubleshooting and support services for desktop computers, software, and peripherals. The primary focus is to resolve technical issues, perform initial diagnostics, and ensure a smooth and efficient operation of computer systems for end-users. Key...
-
Network Admin L2
6 months ago
Mumbai, India IBM Full timeIntroduction System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact product...
-
Network Admin L2
6 months ago
Mumbai, India IBM Full time**Introduction** System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services. Sound pretty important? Absolutely! You will advise clients of preventive maintenance, configuration, operation and environmental factors which may drastically impact...
-
L1 & L2 Network Support
5 months ago
Mumbai, India Snaphunt Full timeThe OfferLeadership RoleFlexible working optionsWork within a company with a solid track record of successThe Job You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed.Ensuring all standards and procedures are followed and maintained.Answering queries and resolving issue...
-
Network Support L2
4 weeks ago
Mumbai, Maharashtra, India Acute Informatics Pvt. Ltd Full timeExperience of 4 - 6 years with certification of CCNA. Network Monitoring and Management Troubleshooting and Root Cause Analysis Escalation Management Escalation support for L1 team, plus regular management, and administration tasks Troubleshooting and repair of issues causing Non availability of the services being rendered by the various Network...
-
Network Engineer-l2
6 months ago
Mumbai, Maharashtra, India Yo Hr Consultancy Full timeRole : Network Engineer-L2 Location : Mumbai and Hyderabad Experience : 5 to 7 years Must have: - Minimum 5 years as a Network Engineer - Minimum 3 Years in Versa SDWAN networking - Experience with Versa SDWAN Headend component like Director, Controller, Analytics, Concerto, Hub, CPEs Job Responsibility: 1. At least 3+ years of experience in Versa...
-
Sftp Network Security
1 month ago
Mumbai, Maharashtra, India Opal Full timescription for SFTP - Role: SFTP - L2 - Experience: 3 to 6 years of experience working on Network Security - Location: Mumbai - Product Certification Globalscape/Soalwinds - Overall 3-6 years’ experience in network security with at least 3 years in managing SFTP solutions - Proficiency with management SFTP - Experience in working with Windows, Linux, Unix...
-
Senior Network Engineer
4 weeks ago
Mumbai, Maharashtra, India NTT Full timeTechnical Expertise in Network ServicesThe Networking Managed Services Engineer (L2) plays a pivotal role in ensuring the operational excellence of clients' IT infrastructure and systems. This role involves proactively monitoring, identifying, investigating, and resolving technical incidents and problems. The primary objective is to apply technical/process...
-
L1 L2 Support
3 months ago
Mumbai, India Vimerse Infotech inc Full timeJob Role:L1 & L2SupportLocation:(Bangalore Noida Pune MumbaiHyderabad)Exp:35yrsWork Mode:RemoteShift Timing:6:30 PM to 3:30PMRoles& Responsibility:Mac WindowsApplication Troubleshooting Remote With goodconnectivity and power backup and availability forcallsKeyResponsibilities:L1Support:Provide firstlinesupport for issues related to Mac and...
-
Oracle Dba L2 Support
7 months ago
Mumbai, India Ciel HR Services Pvt Ltd Full timeDesignation: Oracle DBA L2 Support Location: Prabhadevi Mumbai Experience: 4+ years **Salary**: Up to Rs. 10 LPA - Resolve incidents escalated by L1 as per the agreed SLAs and timelines. They usually have a Run-Book which they can refer to for immediate resolutions. They are also supposed to coordinate with any other support or dependency groups in case...
-
L1-engineer
2 weeks ago
Mumbai, Maharashtra, India ESDS Software Solution Full timeShould have experience of 6 months in Pro-support. Worked on troubleshooting problems and advise on the appropriate action. Alert Monitoring, Reporting and Escalations ROLES AND RESPONSIBILITIES What the Role needs to Achieve - Thoroughly read & understand incident/change/service tickets. Accordingly act or perform basic level troubleshooting/tasks on...
-
Network Administrator L2
6 months ago
Mumbai, Maharashtra, India Aidewiser Soltek Full time**Job Role**:Network Admin Firewall (L2)** **Job Location: Mumbai** **Experience**: Experience of minimum 5-6 Years in L2 level Networking & Security knowledge in L2 & L3 Switches & UTM Firewalls **Qualification**:Bachelor’s degree in computer science, Information Technology, Telecommunication, Electronics, and networking. **Job Profile**: -...