Marketing & Communications Manager - Grand Mercure Bangalore, Grand Mercure Mysore, Ibis Styles Mysore
1 month ago
Primary Responsibilities
- Coordinate all Sales & Marketing related logistics including pre-planning, show services, marketing materials, accommodations, transportation, on-site services, technical services and budget management.
- Participate in the execution of integrated marketing campaigns utilizing direct mail, email, web and print advertising.
- To maintain client database, create statistical reports, and perform general administrative tasks.
- Ensure the production of advertisements, marketing brochures, sales kits or other promotional materials.
- Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.
Key Responsibilities:
People Management
- Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bangalore to ensure maximum cooperation, productivity, and guest service.
- Develop and maintain effective relationships with all the departments.
- Respond to queries by resolving issues in a timely and efficient manner.
- Ensure that the team has been trained for all safety provisions.
- Ensure that all personnel are kept well informed of department’s objectives and policies.
- Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
Financial Management
- Identify optimal, cost effective use of the resources and educate the team on the same.
Operational Management
- Ensure consistency and accuracy of all materials produced.
- Brief and work with the suppliers, ensuring quality, creativity and value for money is achieved.
- Work on marketing materials ensuring correct product information and ensuring sign off is achieved to hit required deadlines.
- Finalize comprehensive designs and other artwork, etc.
- Handle additional responsibilities as and when delegated by the Management.
Qualifications
Profile
Knowledge and Experience
- Diploma in Tourism / Hospitality Management
- Minimum of 5+ years of experience in a similar capacity with proven track records
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
Competencies
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
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