Housekeeping - Grand Mercure, Bengaluru, Karnataka.

Found in: beBee S IN - 3 weeks ago

Bengaluru, India Grand Mercure Full time
Job Requirements

Job Title: GSA - Housekeeping at Grand Mercure Bengaluru

Company Name: Grand Mercure Bengaluru at Gopalan Mall

Location: Karnataka

Salary: Competitive salary based on experience (per month)

Employment Type: Regular / Permanent


Job Description:

Join our dynamic team at Grand Mercure Bengaluru, located at the vibrant Gopalan Mall in Karnataka. As a Guest Service Associate (GSA) in Housekeeping, you will play a crucial role in ensuring our guests experience a clean, hygienic, and comfortable environment during their stay. Your dedication to maintaining impeccable housekeeping standards across the hotel will directly contribute to guest satisfaction and organizational profitability.


Key Responsibilities:

  • Maintain cleanliness, hygiene, and safety standards throughout the hotel, ensuring maximum guest comfort and satisfaction.
  • Use departmental master keys and other keys responsibly to ensure guest and hotel property security.
  • Ensure consistent and exceptional cleanliness standards in assigned guest rooms, upholding the highest levels of guest satisfaction.
  • Collaborate seamlessly with all hotel departments, fostering a productive and guest-oriented atmosphere.
  • Provide crucial support to your team, enabling the delivery of efficient and effective services.

FAQs:


Q: What is the primary role of a Guest Service Associate in Housekeeping?

A: As a Guest Service Associate in Housekeeping, your main responsibility is to uphold the highest standards of cleanliness, hygiene, and safety across the hotel, ensuring a comfortable and satisfying experience for our guests.


Q: What qualities are essential to succeed in this role?

A: Strong attention to detail, a dedication to maintaining cleanliness standards, responsible use of keys for security, and effective teamwork are all vital qualities for success in this role.


Q: What benefits does the position offer?

A: Apart from a competitive salary, we offer a dynamic and inclusive work environment where you can grow your skills and contribute to creating memorable guest experiences.


Q: How does this role contribute to guest satisfaction?

A: Your role directly impacts guest satisfaction by ensuring their accommodations are clean, comfortable, and safe, enhancing their overall experience at our hotel.


Q: What growth opportunities are available within the organization?

A: At Grand Mercure Bengaluru, we prioritize internal growth. Successful performance in this role could lead to opportunities for advancement within the housekeeping department or even in other areas of the hotel.



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