Cluster L&D Manager

Found in: Talent IN C2 - 2 weeks ago

Bengaluru, India Accor Full time

Company Description

Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.

Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.


Job Description

Training & Development Management

Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members Initiate, coordinate, deliver and follow-up on all training activities within the hotel Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry Update and maintain accurate records of training activities and participant information Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees Share responsibilities for the integration and orientation process of new hires Assist with the implementation of new policies, procedures, and standards Prepare and submit training reports

Other Responsibilities

Be fully conversant with hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management
Qualifications
Bachelor’s Degree in Human Resources Management / Hotel Management Minimum 3 years of training/facilitation experience Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint

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