Gsa - Front Office

1 month ago

Bengaluru, India Grand Mercure Bengaluru at Gopalan Mall Full time

Company Description

Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

**Job Description**:
Prime Function:

- Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
- Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
- Any matter which may affect the interests of the hotel

should be brought to the attention of the Management.
- Operational Management_
- Ensure quality and appropriateness of customer service provided.
- To maintain Front Office log book and shift reports.
- Respond to inquiries and resolve problems in an effective manner.
- Ensure all guests receive a swift, smooth, professional and friendly check in and check out
- Ensure quality in all aspects of the job.
- Maintain record of all banquet and any other functions in the hotel.
- People Management_
- Provide effective support to the team to enable them to provide effective and efficient services.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

**Qualifications**:
Hotel Management Graduates / Diploma or equivalent qualification

Additional Information

Minimum of 0-1 years of Experience or Freshers

  • GSA- Front Office

    2 months ago

    Bengaluru, India IBIS Full time

    Job DescriptionResponsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms visitors.Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning of the department...

  • GSA- Front Office

    2 months ago

    Bengaluru, India Accor Full time

    Company Description Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS Job Description Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms visitors. Maintain high standards of customer services at the Reception desk so that customers’...

  • GSA- Front Office

    2 weeks ago

    Bengaluru, India Accor Full time

    Company Description Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS Job Description Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms visitors. Maintain high standards of customer services at the Reception desk so that customers’...

  • Gsa- Front Office

    2 months ago

    Bengaluru, India IBIS Full time

    Company Description **Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Gsa- Front Office

    2 weeks ago

    Bengaluru, Karnataka, India IBIS Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Gsa- Front Office

    1 month ago

    Bengaluru, Karnataka, India IBIS Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • GSA - Front Office

    1 month ago

    Bengaluru, India GRAND MERCURE Full time

    Job DescriptionPrime Function:Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitorsMaintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning of...

  • GSA - Front Office

    2 weeks ago

    Bengaluru, India GRAND MERCURE Full time

    Job DescriptionPrime Function:Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitorsMaintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.Motivate and develop Reception team to ensure smooth functioning of...

  • Gsa - Front Office

    2 months ago

    Bengaluru, India GRAND MERCURE Full time

    Company Description Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that...

  • Gsa - Front Office

    1 week ago

    Bengaluru, India GRAND MERCURE Full time

    Company Description Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that...

  • GSA - Front Office

    2 months ago

    Bengaluru, India Accor Full time

    Company Description Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace...

  • GSA - Front Office

    2 weeks ago

    Bengaluru, India MPC Moving Picture Company Full time

    Company Description Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace...

  • GSA-Housekeeping

    1 month ago

    Bengaluru, India AccorHotel Full time

    Job DescriptionGSA-HousekeepingAttend daily briefings and takes on daily assigned tasks Understand the difference in guest levels (VIPs) and Room Categories Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in...

  • Gsa Housekeeping

    1 month ago

    Bengaluru, Karnataka, India GRAND MERCURE Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Gsa-front Office

    1 week ago

    Bengaluru, India Novotel Bengaluru Outer Ring Road Full time

    Company Description Strategically located in the heart of the IT corridor - Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably - Ecospace Business Park, Prestige...

  • GSA-Front Office

    3 weeks ago

    Bengaluru, India Accor Full time

    Company Description Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige...

  • GSA-Housekeeping

    3 weeks ago

    Bengaluru, India Accor Full time

    Company Description Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige...

  • Gsa-housekeeping

    1 week ago

    Bengaluru, India Novotel Bengaluru Outer Ring Road Full time

    Company Description Strategically located in the heart of the IT corridor - Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably - Ecospace Business Park, Prestige...

  • GSA-Housekeeping

    2 weeks ago

    Bengaluru, India Accor Full time

    Company Description Strategically located in the heart of the IT corridor- Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably- Ecospace Business Park, Prestige...

  • Gsa-housekeeping

    2 weeks ago

    Bengaluru, Karnataka, India AccorHotel Full time

    **Company Description** Strategically located in the heart of the IT corridor - Novotel Bengaluru Outer Ring Road brings to you different categories of beautiful rooms that are sleek and contemporary designed, full of modern day amenities suitable for your stay. In proximity to numerous IT parks and corporate hubs notably - Ecospace Business Park, Prestige...