Cluster Manager
1 month ago
Key Responsibilities
:Maintain Customer Relationship
Ensure that team builds sustainable relationships and trust with customer accounts through open and interactive communication Determine clients’ particular needs and financial situations by scheduling fact-finding appointments and determining the extent of present coverage and investmentsTrack and Supervise Campaign Calling
Track Segmented product based campaigns including GLIP, SWP, FWP and others Ensure that the team follows communication procedures, guidelines & policiesSupervise/Track Service Request Calls
Keep records of customer interactions, process customer accounts and file documents Provide appropriate solutions and up-selling strategies to the team basis the feedback of the previous interactions Perform random follow-ups to ensure customer satisfaction and query resolution Provide accurate, valid and complete information by using the right methods/toolsGrowth & Planning
Evaluate business or individual customers’ needs and financial status and propose protection plans that meet their criteriaMeasure of Success:
Maintain Customer Relationship
Ensure clients’ particular needs and the extent of present coverage and investments are appropriate Ensure customer satisfaction scores are above within the acceptable rangeTrack and Supervise Campaign Calling
Ensure that the team follows communication procedures, guidelines & policiesSupervise/Track Service Request Calls
Random Audit to ensure customer satisfaction and query resolutionGrowth & Planning
Sustain customer acquisition and revenue growth objectivesEssential qualifications and experience:
Graduate
Minimum 6 Years of the experience in sales verticals dealing with HNI customers
Competence required:
Strong People Leadership, Experience in selling multiple financial products, Interpersonal communication, Customer centricity, Experience in sales verticals dealing with HNI customers, Managing teams
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Cluster Manager
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Cluster supply manager
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Cluster supply manager
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Cluster supply manager
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Cluster Manager-Sports
1 week ago
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Cluster Manager-Sports
1 week ago
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Cluster Manager-Sports
1 week ago
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Cluster Controller South Asia
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Cluster Controller South Asia
4 weeks ago
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L3 Linux Administrator
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3 Days Left: Cluster Manager-Sports
1 day ago
Mumbai, India VIBGYOR Group of Schools Full timeOverall responsibility- to complete all task as per the respective calendar in the cluster.- readiness of Schools (sports and events)- Handholding & Mentoring of Team- School Team formations in schools as per the SPA Manual.- all Tours, including sports, are conducted as per the calendar.- regular Audits across Schools.- timely Closure of audit observations...
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Cluster Manager
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