Qatar - Onsite - Call Center Support Resources - BilingualArabic English speaking Candidate

1 month ago


Sany, India Bitech Middle East On Demand BitechInternational Full time
Role:Call Center SupportServices/ResourcesExperience:3yearsLocation:Qatar (Onsite)ContractDuration: 6monthsEducation:Bachelors degree in IT relatedfiledLanguages:Bilingual (Arabic & English) and EnglishspeakingCandidate

Responsibilities:
Answering Calls: Respond to calls from faculty students and staffproviding essential firstlevel IT response andsupport. Troubleshooting Guidance: Assistcallers in troubleshooting navigating the college site andutilizing products or services. Diagnosisand Advice: Diagnose user problems and offer clear advice forresolution. Logging and Documentation: Logcorrespondence details Into the IT Support system to maintain arecord. Composure Maintenance: Maintaincomposure and a positive attitude during challengingsituations. ITSM System Utilization: Use theInformation Technology Service Management (ITSM) system to log andtrack incidents promptly resolving assignedtasks. Collaboration and Support Levels:Collaborate closely with the second and third levels of the supportteam for comprehensive issue resolution.General Maintenance Tasks: Perform routine maintenance tasks toensure overall IT system health. ContinuousImprovement: Continuously assess and recommend enhancementsin IT solutions andsupport. Performance Monitoring: Monitorhardware software and system performancemetrics. Proactive Support Approach:Maintain a proactive stance for IT support andimprovement. Cultural Emphasis: Foster aculture of collaboration and accountability within the IT supportteam. Additional Responsibilities: Undertakeother duties as assigned.Mandatory QualificationExperience:
o Bachelors degree in an IT related field oMinimum 3 of related experience with applicablecertifications.

coldcalling,collaboration,arabic,english,itsmf,it,documentation,troubleshooting



  • sany, India Bitech Middle East On Demand BitechInternational Full time

    Role: Call Center SupportServices/Resources Experience:3years Location:Qatar (Onsite) ContractDuration: 6months Education:Bachelors degree in IT relatedfiled Languages:Bilingual (Arabic & English) and EnglishspeakingCandidate Responsibilities: Answering Calls: Respond to calls from faculty students and staffproviding essential firstlevel IT response...


  • Sany, India K20S Kinetic Technologies Private Limited Full time

    Role:Call Center SupportServices/ResourcesExperience:3yearsLocation:Qatar (Onsite)ContractDuration: 6monthsEducation:Bachelors degree in IT relatedfiledLanguages:Bilingual (Arabic & English) and EnglishspeakingCandidateResponsibilities:Answering Calls: Respond to calls from faculty students and staffproviding essential firstlevel IT response andsupport....


  • sany, India K20S Kinetic Technologies Private Limited Full time

    Role: IT SupportServices Experience:3 years with applicablecertifications. Location:Qatar (Onsite) ContractDuration: 6months Education:Bachelors degree in IT relatedfiled Languages:Bilingual (Arabic & English) and English speakingCandidate Responsibilities: arabic,english,languages,itservice,technical support,itsmf,it servicemanagement


  • Sany, India K20S Kinetic Technologies Private Limited Full time

    Role: IT SupportServicesExperience:3 years with applicablecertifications.Location:Qatar (Onsite)ContractDuration: 6monthsEducation:Bachelors degree in IT relatedfiledLanguages:Bilingual (Arabic & English) and English speakingCandidateResponsibilities:arabic,english,languages,itservice,technical support,itsmf,it servicemanagement


  • sany, India Bitech Middle East On Demand BitechInternational Full time

    Job Title: SAP Ariba& Contract ManagementSpecialist Experience:68years Location:Qatar(Onsite) ContractDuration: 1 Year(Extendable) Responsibilities: SAPAribaImplementation: Leadand participate in the implementation of SAP Ariba solutions inQatar. Configure and customize SAP Aribamodules to meet businessrequirements. ContractManagement: Overseethe endtoend...


  • Sany, India Bitech Middle East On Demand BitechInternational Full time

    JobTitle: PenetrationTesterLocation:Doha Qatar(Onsite)Experience:5yearsDuration:PermanentroleCertifications:OSCP CEH orequivalentJobDescription:Weare seeking a skilled and experienced Penetration Tester to joinour dynamic cybersecurity team in Doha. The successful candidatewill be responsible for conducting thorough security assessments ofour information...


  • sany, India K20S Kinetic Technologies Private Limited Full time

    Job Title: Security Policy& TrainingSpecialist Location:Doha Qatar(Onsite) Experience:5 years ContractDuration: 6 months JobDescription: Weare currently seeking a highly qualified Security Policy &Training Specialist to join our team for a 6month contract in Doha.The successful candidate will be responsible for developingimplementing and overseeing security...


  • Sany, India K20S Kinetic Technologies Private Limited Full time

    Job Title: Security Policy& TrainingSpecialistLocation:Doha Qatar(Onsite)Experience:5 yearsContractDuration: 6 monthsJobDescription:Weare currently seeking a highly qualified Security Policy &Training Specialist to join our team for a 6month contract in Doha.The successful candidate will be responsible for developingimplementing and overseeing security...


  • Sany, India Bitech Middle East On Demand BitechInternational Full time

    Job Title: Security Policy& TrainingSpecialistLocation:Doha Qatar(Onsite)Experience:5 years of experience in developingand implementing security policies and trainingprograms.ContractDuration: 6 months.Certifications:CISSP CISM or equivalent arepreferred.JobDescription:Weare currently seeking a highly qualified Security Policy &Training Specialist to join...


  • sany, India Bitech Middle East On Demand BitechInternational Full time

    Job Title: Security Policy& TrainingSpecialist Location:Doha Qatar(Onsite) Experience:5 years of experience in developingand implementing security policies and trainingprograms. ContractDuration: 6 months. Certifications:CISSP CISM or equivalent arepreferred. JobDescription: Weare currently seeking a highly qualified Security Policy &Training Specialist to...


  • Sany, India Careerxtra Full time

    We are working with a leadingOutsourcing/BPO company that is looking to recruit a GermanspeakingTechnical Customer Support Representative inBucharest. Location:Bucharest Romania (onsite)Employment type:FulltimeDUTIES ANDRESPONSIBILITIES:Respondto customers queries regarding their use of a brand new eCommerceapp and purchases via chat and call ensuring a...


  • Sany, India Randstad India Full time

    The Call Centre Executive is responsiblefor providing exceptional customer service by effectively handlinginbound and outbound calls in a professional andcourteous manner. The executive will address customer inquiriesresolve issues and provide accurate information aboutproducts or services. They must possess excellentcommunication skills be highly...

  • Call Center Executive

    4 weeks ago


    Sany, India Zigsaw Full time

    Overview:As a CallCenter Executive at our Company Name location in Location you willplay a crucial role in delivering exceptional customer service. Youwill be responsible for handling inbound and outbound callsaddressing customer inquiries and resolving issues ensuring apositive customer experience. Your contribution will directlyimpact our companys...


  • Sany, India K20S Kinetic Technologies Private Limited Full time

    JobTitle: Success Factors TechnicalArchitect (ECC S/4HANA SFIntegration)Experience:810yearsLocation:Qatar(Onsite)ContractDuration: 1 year(extendable)Responsibilities:1.TechnicalArchitecture:Designimplement and maintain the technical architecture forSuccessFactors ECC and S/4HANAintegration.Ensurethe overall technical integrity of the...


  • Sany, India Careerxtra Full time

    We are working with a leading multinationaltechnology BPO business. Together were looking for a GermanspeakingSocial Media Agent for their office in Lisbon. The employee wouldjoin a team that works with social management of a major videostreaming platform.Location: LisbonPortugalEmployment type:FulltimeRemuneration: Base salarybonusesDUTIES...


  • sany, India Bitech Middle East On Demand BitechInternational Full time

    Job Title: SAP SuccessFactorsspecialist with ECC & S4HANA Experience:7years Location:Qatar(Onsite) Duration:1 years(extendable) Responsibilities: 1.Integration Strategy: Experience in develop integration strategiesand design seamless integrations between SuccessFactors and SAP ECC& S4/HANA as well as other enterprise systems such aspayroll time tracking and...


  • sany, India K20S Kinetic Technologies Private Limited Full time

    Job Title: SolutionsEvaluation & Implementation SeniorSpecialist Location:Doha Experience:56years Duration:6 months (contractposition) JobDescription: Weare currently seeking a highly experienced Solutions Evaluation& Implementation Senior Specialist to join our team for a6month contract in Doha. The successful candidate will play a keyrole in assessing...


  • sany, India Randstad India Full time

    Provenexperience as call center manager or similarposition Experience in customer service isrequired Knowledge of performance evaluation and customerservice metrics Solid understanding of reporting and budgetingprocedures Experience in basic financial analysis(costeffectiveness costbenefit etc.) Proficient in MS Officeand call center...

  • HR Generalist

    3 weeks ago


    Sany, India iMetrix Solutions Pvt Ltd Full time

    CompanyDescription iMetrix Solutions is a whollyIndianowned operation based in the rapidly developing IT space ofNavi Mumbai Maharashtra India. We deliver a comprehensive range ofContact Center solutions and can integrate these with otherfulfillment or related documentation services to create a completeendtoend solution. Our goal is to maintain...

  • HR Generalist

    5 days ago


    sany, India iMetrix Solutions Pvt Ltd Full time

    CompanyDescription iMetrix Solutions is a whollyIndianowned operation based in the rapidly developing IT space ofNavi Mumbai Maharashtra India. We deliver a comprehensive range ofContact Center solutions and can integrate these with otherfulfillment or related documentation services to create a completeendtoend solution. Our goal is to maintain...