Team Leader

3 months ago


Navi Mumbai, India Integro Finserv Private Limited Full time

Integro is a new-age NBFC leveraging technology and human touch for a quick and user-friendly end to end process delivering customer delight.

We believe that the traditional ways of lending are lengthy, cumbersome and time consuming with no value add for customers. At Integro, we have simplified the lending process focusing on the unique customer needs and providing a superior borrowing experience. The customer is also provided an opportunity to take an informed decision, through transparent product features and elaborate information. Our Executives help understand the borrower’s specific needs and guide them select most suitable product.

The Role

You will be responsible for :

  • Team leader should supervise to the debt collection Team on real time basis.
  • Handling NPA & Write off cases on case-to-case basis.
  • Communicating with Field Officers, advocates & Seinor Management.
  • Resolving Disputes with regards to Tele callers and field officers.
  • Preparing various reports on daily, weekly and monthly basis.
  • Assisting team members on achieving collection goals
  • Training, managing and developing a strong collection team
  • Following company procedures policies & regulations
  • Monitoring field officers- Feedbacks, Daily Collection, Notices & Warrants.
  • Motivating team members & collectors to ensure they meet operational goals.

Ideal Profile

Requirement :

  • Minimum qualification: - Graduate
  • Prior MIS Executive experience candidate will be preferable.
  • Ability to remain calm while managing day-to-day activity
  • Provides excellent monitoring of collection staff
  • Ensures field staff meets or beats daily collections goals
  • Able to work flexible hours including evenings and weekends
  • Coordinates collection activity to work toward goals

What's on Offer?

  • Leadership Role
  • Attractive Salary & Benefits
  • Flexible working options

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