Team Leader

3 months ago


Navi Mumbai, India Snaphunt Full time

The Offer

  • Leadership Role
  • Attractive Salary & Benefits
  • Flexible working options

The Job

You will be responsible for :

  • Team leader should supervise to the debt collection Team on real time basis.
  • Handling NPA & Write off cases on case-to-case basis.
  • Communicating with Field Officers, advocates & Seinor Management.
  • Resolving Disputes with regards to Tele callers and field officers.
  • Preparing various reports on daily, weekly and monthly basis.
  • Assisting team members on achieving collection goals
  • Training, managing and developing a strong collection team
  • Following company procedures policies & regulations
  • Monitoring field officers- Feedbacks, Daily Collection, Notices & Warrants.
  • Motivating team members & collectors to ensure they meet operational goals.

The Profile

Requirement :

  • Minimum qualification: - Graduate
  • Prior MIS Executive experience candidate will be preferable.
  • Ability to remain calm while managing day-to-day activity
  • Provides excellent monitoring of collection staff
  • Ensures field staff meets or beats daily collections goals
  • Able to work flexible hours including evenings and weekends
  • Coordinates collection activity to work toward goals

The Employer

Our client is a new-age NBFC leveraging technology and human touch for a quick and user-friendly end to end process delivering customer delight.



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