Associate Manager
2 months ago
About Klook
We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.
Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - P ush boundaries, A sk For and Give Feedback, T ake Ownership, and H elp Each Other.
We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?
Role Overview
Klook provides a seamless way for travelers to explore the popular attractions, tours, local transportation, food and beverage, and unique experiences around the world on Klook’s website and app. To support our growth into multiple categories and geographies, we are looking for analytically savvy, entrepreneurial yet process driven individuals to build our pricing tools and processes. This role will work across multiple functions and design scalable processes to ensure we have the most flexible and scalable internal tools and processes needed for optimizing our pricing process
What you'll do
Driving pricing strategy and processes for the Things To Do business unit.
Developing innovative pricing models, working on user elasticity tests, setting up best checks and controls to ensure more relevant customer prices are shown on Klook
Process definition and management
Work with multiple functions including BD and operations to define scalable process and workflows for prices setting and modification
Work with product managers to develop internal tools and products for managing such workflows
What you’ll need
Hard Skills – Sql, Microsoft Tools (Excel) / Google Spreadsheets
Program / Process management Abilities: Optimizing existing processes and developing new scalable/repeatable processes and best practices
Previous e-commerce experience (preferably OTA) is a plus point
Master stakeholder Management skills: Work with stakeholders across Business Development, Operations, Product and Marketing
Analytically Savvy: uses data to find tangible value for the organization
> 3 years work experience in strategy/operations/program/category management roles
What you will get?
An environment that values honesty, transparency and respect with awesome co-workers across Asia
The rare opportunity to be part of building a global travel brand, ensuring its success and evolving it for the future
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