Associate Operations Manager

4 weeks ago

Gurugram, India R1 RCM Full time
Responsibilities:
  • Required to handle a team / group of 15 to 20 FTEs
  • Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review
  • Very good understanding of RCM metrics like Days in AR, Unposted Cash, UI metric
  • Periodically review team’s performance and recommend performance improvement plan wherever required
  • Hands on in preparing daily, weekly & monthly operational metrics reports from the Practice Management/Billing System and workflow tool using MS-Excel
  • Identify trends and patterns from the generated reports and initiate action plan to resolve the posting related issues
  • Responsible for work allocation / distribution to the team and monitor the team’s work
  • Create and maintain daily operational scorecards to track and report KPI’s; assist in volume forecast and capacity planning as required
  • Generate and distribute management reports in accurate and timely manner
  • Perform data analysis for generating reports on periodic basis including adhoc
  • Establish a strong relationship with Team Managers by demonstrating the gaps, trends & patterns identified during the data/report compilation
  • Suggest ways of improving the process using Lean Six Sigma methodology and suggesting automation of repetitive processes
  • Able to interact with the client effectively
  • Willing to work in night shift / US timings
  • Willing to work in WFO setup

 

Additional Skills Required:

  • Proficient in MS Excel
  • Strong ability to analyze raw data, draw conclusions and develop actionable recommendations
  • Ability to handle multiple tasks of reporting simultaneously
  • Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities.
  • Solid verbal and written communication skills are required

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package.

  • Associate Operations Manager

    4 weeks ago

    gurugram, India R1 RCM Full time

    R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician...

  • Associate Operations Manager

    1 week ago

    gurugram, India R1 RCM Full time

    R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician...

  • Associate Operations Manager

    4 weeks ago

    Gurugram, India R1 RCM Full time

    R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician...

  • Associate Operations Manager

    1 week ago

    Gurugram, India R1 RCM Full time

    R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician...

  • Associate Operations Manager

    2 days ago

    gurugram, India R1 RCM Full time

    Responsibilities: Required to handle a team / group of 15 to 20 FTEs Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review Very good understanding of RCM metrics like Days in AR, Unposted Cash, UI metric Periodically review team’s performance and recommend...

  • Associate Operations Manager

    2 months ago

    gurugram, India R1 RCM Full time

    Responsibilities: Establishes and assures compliance with departmental policies and procedures in conformance with corporate policies and procedures.Manages people and drives retention.Analysis data to identify process gaps, prepare reports.Performance managementFirst level of escalationWork in all shifts on a rotational basisNeed to be cost efficient with...

  • Operations Manager, Operations Manager

    3 weeks ago

    gurugram, India ASSPL - Delhi - C76 Full time

    Job Title: Operations ManagerJob Description:A strategic and people leader and a large team, the Ops Manager of Amazon INFC is empowered with complete operations responsibility for Outbound/FCD/ Changeops or IB. She/he create Building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant Basics...

  • Operations Manager, Operations Manager

    3 weeks ago

    Gurugram, India ASSPL - Delhi - C76 Full time

    Job Title: Operations Manager Job Description:A strategic and people leader and a large team, the Ops Manager of Amazon INFC is empowered with complete operations responsibility for Outbound/FCD/ Changeops or IB. She/he create Building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant...

  • Operations Manager, Operations Manager

    1 week ago

    gurugram, India ASSPL - Delhi - C76 Full time

    Job Title: Operations ManagerJob Description:A strategic and people leader and a large team, the Ops Manager of Amazon INFC is empowered with complete operations responsibility for Outbound/FCD/ Changeops or IB. She/he create Building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant Basics...

  • Operations Manager, Operations Manager

    1 week ago

    Gurugram, India ASSPL - Delhi - C76 Full time

    Job Title: Operations Manager Job Description:A strategic and people leader and a large team, the Ops Manager of Amazon INFC is empowered with complete operations responsibility for Outbound/FCD/ Changeops or IB. She/he create Building level cost efficiencies at a Six sigma level deliverables, coupled with driving Regional/National level key Brilliant...

  • Business Operations Associate

    2 months ago

    Gurugram, Haryana, India NTT DATA Full time

    The Client Management Services organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to...

  • Business Operations Associate

    2 hours ago

    Gurugram, Haryana, India NTT DATA Full time

    The Client Management Services organization supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to...

  • Associate-Sales Operations

    3 weeks ago

    gurugram, India Moody's Full time

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.  If you are excited about this...

  • Associate-Sales Operations

    3 weeks ago

    Gurugram, India Moody's Full time

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.  If you are excited about this...

  • Associate-Sales Operations

    1 week ago

    Gurugram, India Moody's Full time

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.  If you are excited about this...

  • Associate-Sales Operations

    1 week ago

    gurugram, India Moody's Full time

    At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.  If you are excited about this...

  • Administrative Operations Associate

    1 month ago

    Gurugram, India NTT DATA Full time

    Job Description Conversion from Contarctor to FTE Administrative Operations Associate Apply from local Career site Listen to the story of Employee Voice Vijay Bhambri Operations Manager India Read more Alex Gruber Sales Executive United States Read more Alejandra Peralta Legal Services Mexico Read more Apply from local Career site Back to...

  • Associate Operations

    2 months ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **The Team**: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. We are comprised of Corporate Actions, ClearPar, GMG, and Regulatory Compliance. The...

  • Associate Operations

    1 week ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **The Team**: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. In addition, it offers a diverse range of solutions in the lending market. The Financial...

  • Associate Operations

    21 hours ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **The Team**: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. We are comprised of Corporate Actions, ClearPar, GMG, and Regulatory Compliance. The...