Client Success Manager
2 months ago
- The Client Success Manager - SEO will be responsible for managing and nurturing client relationships, understanding client needs, and ensuring that the SEO strategies are aligned with their goals. The role involves close collaboration with the SEO team to deliver measurable results.
- Client Relationship Management: Build and maintain strong, long-lasting client relationships. Act as the main point of contact and manage client expectations.
- Strategy Development and Implementation: Work closely with the SEO team to develop and implement effective SEO strategies tailored to client needs.
- Performance Monitoring and Reporting: Monitor and analyze SEO performance, and provide regular reports to clients. Make data-driven recommendations for strategy adjustments.
- Problem Solving and Consulting: Address client concerns and provide strategic solutions. Offer consultancy on best SEO practices and industry trends.
- Cross-Functional Collaboration: Collaborate with sales, marketing, and technical teams to ensure cohesive strategy implementation and client satisfaction.
- Education and Training: Educate clients on the importance of SEO and how it works. Keep clients informed about changes in SEO best practices and algorithms.
- Retention and Growth: Identify opportunities for account growth and upselling. Ensure high retention rates by delivering consistent value.
- Feedback Collection and Implementation: Gather client feedback and work with the team to implement improvements in the SEO services.
- Bachelor’s degree in IT, Marketing, Business, or related field.
- Proven 6+ years of experience in SEO, digital marketing, or client management.
- Strong understanding of search engine algorithms, SEO tools, and best practices.
- Excellent English communication and interpersonal skills.
- Ability to analyze data and provide insights.
- Strong problem-solving skills and the ability to think strategically.
- Experience with CRM software and MS Office (particularly MS Excel).
- SEO certification.
- Experience in a client-facing role in a digital agency.
- Familiarity with content management systems and SEO software like Google Analytics, SEMrush, etc.
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Client Success Manager
3 weeks ago
Noida, Uttar Pradesh, India Zones Full timeJob Title: Client Success ManagerAt Zones, we are seeking a highly skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for providing technical support and assistance to our customers remotely, ensuring client satisfaction and resolving customer issues at first contact.Key Responsibilities:Process quotes and...
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Client Success Manager
3 weeks ago
Noida, Uttar Pradesh, India Zones Full timeJob Title: Client Success ManagerAt Zones, we're seeking a highly skilled Client Success Manager to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring client satisfaction.Key Responsibilities:Process quotes and orders in a timely and accurate manner, ensuring adherence to internal...
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Client Success Manager
2 weeks ago
Noida, Uttar Pradesh, India Zones Full timeAbout the RoleZones LLC is seeking a skilled Client Success Manager to join our team. As a Client Success Manager, you will be responsible for providing technical support and assistance to customers remotely, ensuring client satisfaction and resolving customer issues at first contact.Key ResponsibilitiesProcess quotes and orders in a timely and accurate...
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Client Success Manager
3 days ago
Noida, Uttar Pradesh, India Zones Full timeJob OverviewZones LLC is seeking a highly skilled Client Success Manager to join our team. This role will provide technical support and assistance to customers remotely, ensuring client satisfaction and the ability to resolve customer issues at first contact.Key ResponsibilitiesProcess quotes and orders in a timely and accurate manner.Monitor open orders and...
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Client Success Manager
1 week ago
Greater Noida, Uttar Pradesh, India poolnt Full timeRole OverviewAt poolnt, we are looking for a highly skilled Client Success Manager to join our team. This role is responsible for ensuring the timely and successful delivery of digital marketing campaigns for our clients. The ideal candidate will have a proven track record in performance marketing and branding, handling large-scale spends and leading growth...
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Client Success Manager
5 months ago
Noida, India Zones Full timeDescription Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an...
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Project Management/Client Success
1 month ago
Noida, India BrandMuscle Full timeThe Client Success, Sr. Associate is responsible for the daily delivery and execution for assigned client accounts, including execution for project, orders, and project management in a fast-paced environment. This role will manage all aspects of assigned technical and creative projects, including project planning, fact -finding, execution, timing,...
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SEO Client Success Manager
3 weeks ago
Noida, Uttar Pradesh, India PageTraffic Full timeJob Summary:We are seeking a highly skilled SEO Client Success Manager to join our team at PageTraffic. The ideal candidate will have a strong understanding of search engine algorithms, SEO tools, and best practices, as well as excellent communication and interpersonal skills.Key Responsibilities:Client Relationship Management: Build and maintain strong,...
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Project Manager/Client Success Specialist
3 weeks ago
Noida, Uttar Pradesh, India BrandMuscle Full timeJob Title: Client Success, Sr. AssociateThe Client Success, Sr. Associate is a key member of our team, responsible for delivering exceptional client experiences and driving business growth. This role requires a strong understanding of project management principles, excellent communication skills, and the ability to work effectively in a fast-paced...
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Chief Client Success Officer
1 week ago
Noida, Uttar Pradesh, India Innovaccer Full timeAbout InnovaccerInnovaccer is a pioneering healthcare technology company dedicated to empowering its clients to achieve success using its innovative platform.Job Title: Director-Customer SuccessThe Director-Customer Success will be a trusted advisor to the client, working closely with the customer to understand their needs and identify opportunities for...
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Project Manager/Client Success Specialist
1 week ago
Noida, Uttar Pradesh, India BrandMuscle Full timeJob SummaryThe Client Success & Project Management Senior Associate at BrandMuscle is responsible for the daily delivery and execution of assigned client accounts in a fast-paced environment. This role will manage all aspects of assigned technical and creative projects, including project planning, fact-finding, execution, timing, functionality,...
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Senior Manager
3 weeks ago
Greater Noida, Uttar Pradesh, India poolnt Full timeJob DescriptionJob Title: Senior Manager - Client Success Noida Performance MarketingJob Summary:We are seeking a highly experienced Senior Manager - Client Success Noida Performance Marketing to join our team. The successful candidate will be responsible for leading a team of client success managers and driving growth initiatives across our portfolio of...
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noida, India poolnt Full timeResponsibilities: Understand clients requirements and meet desired performance objectives across aportfolio of clients. Serve as the primary point of contact for highvalue clients and take strong ownershipof client deliverables. Devise strategies based on quantitative research for of campaigns to achievesaid goals. Maintain high client...
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noida, India poolnt Full timeResponsibilities: Understand clients requirements and meet desired performance objectives across aportfolio of clients. Serve as the primary point of contact for highvalue clients and take strong ownershipof client deliverables. Devise strategies based on quantitative research for of campaigns to achievesaid goals. Maintain high client...
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Client Success
5 months ago
Noida, Uttar Pradesh, India Xapads Full time**JOB/COMPANY SUMMARY**: Xapads Media, which started as a garage start-up in 2008, is now an Ad-Tech conglomerate, headquartered in India, with 9 offices in 6 countries, with a 200+ strong team, offering 360* Digital Marketing Solutions to our esteemed clients in 20+ countries. Xapads is a Technology First Advertisement Company, where we have built &...
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Client Success Delivery, Associate
5 months ago
Noida, India Brandmuscle Full time**_Do you want to help BrandMuscle define the future of brand-to-one marketing? _** We’re creating a company that makes brand-compliant marketing more streamlined, solving problems that make marketers and their local partners’ lives easier. BrandMuscle is committed to a can-do, supportive work culture where everyone can achieve their personal best -...
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Customer Success Manager
3 weeks ago
Noida, Uttar Pradesh, India Hotelogix India Private Limited Full timeJob DescriptionAs a Customer Success Specialist at Hotelogix India Private Limited, you will be responsible for owning the overall relationship with assigned clients, managing onboarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.Key Responsibilities:Develop and execute customer success...
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Customer Success Manager
2 weeks ago
Noida, Uttar Pradesh, India Masters India Private Limited Full timeAbout the GST Customer Success Team:The Customer Success team plays a pivotal role in ensuring the long-term success and satisfaction of our enterprise clients. This team guides clients through the entire lifecycle, from onboarding to product adoption, helping them unlock the full value of our solutions. As a Customer Success Manager, you will drive product...
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Customer Success Manager
3 weeks ago
Noida, Uttar Pradesh, India Masters India Private Limited Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Masters India Private Limited. As a key member of our Customer Success team, you will play a pivotal role in driving product engagement, maximizing customer satisfaction, and reducing churn.Key ResponsibilitiesDevelop and execute customized onboarding...
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Lead Client Success Noida Performance Marketing
4 weeks ago
noida, India poolnt Full timeResponsibilities: Handle multiple clients with a team as well as individually and should be able to retainthe client by achieving the goals and targets. Understand the client requirements and provide customized solutions proactively & makethem successful. Serve as a key point of contact for clients & manage daytodaycommunications. Closely...