Client Success
6 months ago
**JOB/COMPANY SUMMARY**:
Xapads Media, which started as a garage start-up in 2008, is now an Ad-Tech conglomerate, headquartered in India, with 9 offices in 6 countries, with a 200+ strong team, offering 360* Digital Marketing Solutions to our esteemed clients in 20+ countries.
Xapads is a Technology First Advertisement Company, where we have built & perfected our Artificial Intelligence & Machine Learning engine Xerxes & Xaprio, over the years, using the power of Big Data & Predictive Algorithms, allowing us to run highly targeted Branding & Performance Campaigns, which not only meet but even exceed the KPI expectations of the client, bringing in premium customers, higher LTAV and best in class ROAS for esteemed brands
With Direct Access to 25,000+ publishing partners and direct integration with all the leading OEMs, We are able to reach well over 1.1 Billion users globally. Our proprietary DMP allows us to build Second & Third Party data on these audiences, which further helps our AI Engine Xerxes to Auto-Optimize towards the Client’s goal.
**ABOUT THE JOB**:
As a Client Success Manager for Display Ads at Xapads Media, you’ll be the main contact for clients, bridging communication between clients, the agency, and internal teams. You’ll keep communication channels open, sharing campaign updates, insights, and optimization recommendations. Your role also involves establishing strong client relationships and guiding them to success using the DV360/DCM platform, offering strategic advice and support to enhance campaign performance and achieve business goals.
**JOB RESPONSIBILITIES**:
- Collaborate with clients to understand their business objectives, target audience, and key performance
indicators (KPIs)
- Build and maintain strong relationships with clients, ensuring their needs are met and expectations are
exceeded.
- Develop strategic advertising plans aligned with client goals, leveraging DV360/DCM capabilities to
maximize campaign effectiveness.
- Oversee campaign setup, optimization, and performance monitoring, implementing ongoing optimizations
to improve ROI and meet KPIs.
- Analyse campaign performance data to derive actionable insights and recommendations for optimization.
- Prepare and present comprehensive campaign reports, highlighting key metrics, insights, and areas for
improvement and for upsell opportunities.
- Collaborate with internal teams to develop custom reporting solutions tailored to client needs.
- Coordinate with client for timely closure of billing numbers and payments.
**QUALIFICATIONS AND SKILLS**:
- Minimum 4+ years of experience in digital advertisement, with a focus on display advertising.
- Deep understanding of Display ads / Display Campaigns like CPM, CPC, Display, Video, Audio, CTV
campaigns.
- Proven track record of managing successful display advertising campaigns and driving results for
clients.
- In-depth understanding of the tools like DV360 & DCM.
-
Client Success Trainee
3 months ago
Noida Sector 62, Noida, Uttar Pradesh, India corpseed ites pvt ltd Full timeTrack, maintain and update leads Make outgoing calls to develop new business Contact prospects to qualify leads Conduct customer research Conduct client or market surveys to obtain information about potential leadsDevelop a strong knowledge of the company’s services to facilitate the business process **Job Type**: Internship Contract length: 6...
-
Customer Success Executive
2 weeks ago
Noida, Uttar Pradesh, India MyOperator Full time**Location**: Noida, Sector 2 **Experience**: 1-3 years in Customer Success or Account Management **Employment Type**: Full-time, Work From Office **Key Responsibilities**: - Client Relationship Management: Build strong, long-term client relationships to ensure their success with MyOperator solutions. - Customer Onboarding: Onboard and train new clients...
-
Customer Success Coordinator
6 months ago
Noida, Uttar Pradesh, India Nasscom Full time**Location, Department Unit and Reporting**: - Location: - Noida - Department: - Konnect - Reporting To: - Manager **Job Details/ Criteria**: - Basic Functions/ Job Responsibility: We are searching for an enthusiastic and client focused Customer Success Coordinator to join the nasscom Konnect team. Nasscom Konnect drives thought leaders through various...
-
Customer Success Intern
6 months ago
Noida, Uttar Pradesh, India MyOperator Full time**Job Title**: Customer Success Intern **Company**: MyOperator **Location**: Noida **About Company**: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions,...
-
Project Management/Client Success
2 months ago
Noida, India BrandMuscle Full timeThe Client Success, Sr. Associate is responsible for the daily delivery and execution for assigned client accounts, including execution for project, orders, and project management in a fast-paced environment. This role will manage all aspects of assigned technical and creative projects, including project planning, fact -finding, execution, timing,...
-
Customer Success Executive
8 months ago
Noida, Uttar Pradesh, India Rannkly Full timeCustomer Service Job description **Role Summary**: As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction. **Key Responsibilities**: -...
-
Client Success Manager
6 months ago
Noida, India Zones Full timeDescription Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an...
-
Customer Success Intern
6 months ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Customer Success Intern Company: MyOperator Location: Noida About Company: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone,...
-
Gst Customer Success Executive
2 months ago
Noida, Uttar Pradesh, India Masters India Private Limited Full time**Company Description** Masters India IT Solutions is a growing FinTech SaaS firm, serving over 700+ enterprises. Masters India is one of the biggest GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN) of Government of India since 2017. Our mission is to build intuitive software solutions for complex problems faced by businesses...
-
Customer Success Intern
6 months ago
Noida, Uttar Pradesh, India MyOperator Full time**About Company**: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we provide comprehensive SAAS platforms backed by exceptional...
-
Client Advisor
3 weeks ago
Noida, Uttar Pradesh, India H3 Technologies Full timeClient Advisor - Sales Team: Sales Role: Client Advisor (B2C) About the company: Nobroker is a full stack player in proptech space and offers end-to-end services catering each and every real estate need of a customer. We recently attained Unicorn status by becoming the first prop tech player in India to reach $1 billion valuation. Roles and...
-
Bdm (Client Presentation)
6 months ago
Noida, Uttar Pradesh, India Yellow Straw Advertising LLP Full time**Job Title: Business Development Manager** **Specialization: Client Presentation, Mainline Advertising** **Location: Noida Sector 62** As a Business Development Manager specializing in Client Presentation with Mainline Advertising experience, you will play a crucial role in driving the growth and success of our agency. Your primary responsibilities will...
-
Customer Success Manager
3 weeks ago
uttar pradesh, India EngVarta Full timeThe ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Responsibilities - Own overall relationship with assigned clients - Ensure...
-
Client Success Manager
3 months ago
Noida, India PageTraffic Full timeJob Summary:The Client Success Manager - SEO will be responsible for managing and nurturing client relationships, understanding client needs, and ensuring that the SEO strategies are aligned with their goals. The role involves close collaboration with the SEO team to deliver measurable results.Key Responsibilities:Client Relationship Management: Build and...
-
Client Relationship Executive
2 weeks ago
Noida, Uttar Pradesh, India The Wise Owl Full timeElectrogets is looking for a dynamic and client-focused professional to join our team as a **Client Servicing Executive & Soft Sales Specialist**. If you thrive on building relationships, understanding client needs, and delivering exceptional project outcomes, this role is perfect for you! **Client Servicing Executive & Soft Sales** **Key...
-
Customer Success Executive
6 months ago
Noida, Uttar Pradesh, India vinove Full timeJD About the Role: We are seeking a highly motivated and customer-focused individual to join our Customer Success Team. With 3+ years of experience in this role, you will be responsible for providing excellent customer support to our clients for our SaaS product. You will be the primary point of contact for customer inquiries and will work closely with the...
-
Customer success manager
1 month ago
Uttar Pradesh, India AppX Full timeCustomer Success Manager | App X Job Location: Prayagraj, Uttar Pradesh. Experience: 0.6-5 Years Compensation: Max CTC Up to 30 K Per Month (Depending upon the last drawn and total experience) Mode: Work from home (Required to visit clients on field within your city and nearby locations) Role Description This is a full-time role for a...
-
Partner- Customer Success
5 months ago
Noida, Uttar Pradesh, India RateGain Full time**About the Organization**: RateGain is a leading provider of SaaS products, which help travel and hospitality companies with cognitive revenue management, smart e-distribution, and brand engagement to make more revenue every day. RateGain is proud to support 250,000+ hotel properties globally by providing 240 billion rate and availability updates & powering...
-
Customer Success Manager
4 weeks ago
uttar pradesh, India AppX (YC S21) Full timeCustomer Success Manager | AppXJob Location: Prayagraj, Uttar Pradesh.Experience: 0.6-5 YearsCompensation: Max CTC Up to 30K Per Month (Depending upon the last drawn and total experience)Mode: Work from home (Required to visit clients on field within your city and nearby locations)Role DescriptionThis is a full-time role for a Customer Success Manager at...
-
Avp - Customer Success (Conversational Messaging)
6 months ago
Noida, Uttar Pradesh, India Sinch Full timeDo you imagine yourself working with largest brands and champion the success of the customers for a platform that touches the lives of millions. Here is an opportunity to test your product, business acumen and customer connect nerves. Sinch, a 2nd largest CPaaS and messaging provider in the world is looking for a Customer Success at its India location who...