Executive - Tower Control - Express Logistics
4 weeks ago
Position
Executive – Network Control Centre
Department - Express Business, Operations
Location - Mumbai
Band - 2
Reports to- Manager -Network Operation
ROLES & RESPONSIBILITIES
Key responsibilities
Tracking of Network vehicles / Train with the help of ERP & Tracking portal module. Timely recording/reporting & announcement of exceptions (including announcement to All India) which has Service impact across the country. Provide information and inputs based on the exceptions noticed and work towards corrective action plan. Conduct timely coordination with locations (Operation/Fleet/Security) for recovery of vehicle in the event of a vehicle Breakdown/Accident or in other exceptions. Generate and announce exceptions in the system for other reasons such as political affairs or natural calamities that can occur in network runs. Prepare timely MIS updates of performance against defined network parameters and frequency of exceptions such as accidents, break downs, other delay’s etc. Performance monitoring of vendors based on the transit time safety & security of shipments to be built for ongoing analysis and improvement. Maintains network timeliness by generating MIS of schedule departure/arrival of vehicle. Conduct timely follow up with locations and vendors to obtain status of arrival / departure of network vehicles. Co-ordination with vendors/All India operations for integration of GPS with tracking portal. Co-ordination with vendors for route performance along with improvement and maintain the related MIS. Co-ordination between FIN team and vendor for their seamless payment and timely placement of network route vehiclesUALI QUALIFICATIONS & COMPETENCIES FI
Any graduate with 2+ years of experience in operations and process excellence. Comprehensive and possessing analytical Skills Exposure to operations planning. Tech savvy, Problem solving, data-driven decision-making through the stakeholders. Team Building and Employee Engagement Capability. Adaptability towards change management. Stakeholder Management.-
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