Specialist - Control Tower

4 weeks ago


Mumbai, India Mahindra Logistics Full time

Ability to deliver current transport status through proper tracking channels to customers/internal stakeholders Familiarity with supply chain strategy, process improvement, and technology implementation Create/share excel reports/charts on daily basis Ability to set priorities, involving self-awareness, self-management Attention to detail, strong problem solving skills and technological proficiency  Critical Thinking – being able to see customer needs, understand where and how Control Tower contribution supports/impacts customer services to enhance self/team effectiveness Create/modify SOP’s when required Graduate candidate with minimum 3 to 5 + years of experience in transportation domain, preferably worked with 3PL logistics industry Good communicating & Interpersonal skills Advanced level MS office skills, particularly Excel and PowerPoint Excellent email writing skills, Should understand and acknowledge customer queries as per the given scenario Optimization tools and demographic knowledge of India. Willing to work in 24*7 shifts



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