Customs Tower Head

4 weeks ago


mumbai, India Michael Page Full time
Lead the largest tower within the entire GBS organisation Play a key role in strategy and centre leadership activities

About Our Client

Our client is the GBS organisation of a large global shipping player. While the GBS organisation spans over 10,000 people globally, the Mumbai City Centre, which is a fast-growing office, houses more than 1000 FTEs.

Job Description

As the Customs Tower Head your role will include:

Designing a world-class Customs Tower ensuring high levels of skill and capability Delivering top-quartile service delivery to global customers Fostering a culture of continuous improvement and transformation Ensuring that transitioned work melds seamlessly into the organisation Serving as a key leader across the entire GBS organisation globally, managing a team of over 700 FTEs

The Successful Applicant

A successful Customs Tower Head must:

Hail from or be ready to relocate to Mumbai City Be from the Outsourcing or GCC industry, ideally in the Logistics Distribution and Supply Chain Domain Possess a minimum of 15 years of progressive experience including a minimum of 5 years in a leadership role Be thoroughly familiar with Customs as a process within the Shipping and Logistics Industries Have a penchant for grooming successors and leading and mentoring induviduals

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