Customer Accounts Specialist

1 month ago


Coimbatore, India Kovai.co Full time
Kovai.co is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS, we are a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries.
At Kovai.co, we're rewriting the B2B landscape by empowering over 2,500 businesses worldwide with our award-winning SaaS solutions.

Our Products:
  • Biztalk360
  • Turbo360
  • Document360

“UK headquarters. Indian innovation. Global impact.”
Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.We are on track towards $30 million in annual revenue – and we're just getting started.
Kovai.co is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys.
Redefining tech is our game. Are you in? Join Kovai.co – where passion meets purpose.

 


Opportunity – Customer Accounts Specialist


What you’ll do on the job:

• Execution of a sales order by raising invoice in the accounting system

• Raising estimates to customers for annual support and subscription renewals

• Liaising with customers either via email/telephone for any queries on the estimates/invoices

• Updating the CRM system with customer updates and follow ups

• Assisting the team in license keys generation and other enquiries

• Managing the overdue invoices and making sure the accounts are up to date

• Assisting the sales team in reaching the potential leads wherever possible

• Provide accurate, valid and complete information by using the right methods/ tools

• As a part of customer on boarding process, client relationship sync up to be done

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

• Follow communication procedures, guidelines, and policies


You'll meet our requirements:

• Very good English communication skills (both in verbal and written)

• Should be good in Word, Excel and PowerPoint

• Candidate should be proactive, self-motivated and responsible team-player

• Strong phone contact handling skills and active listening

• Customer orientation and ability to adapt/respond to different types of characters

• Ability to multi-task, prioritize, and manage time effectively

• Worked in Xero / free agent Accounting System

• Work experience on any CRM systems (Dynamic CRM system is preferred)

• B.BA / B.Com / M.Com graduates can apply.

• Candidates should be ready to work in shifts 02 pm - 11 pm (IST)


Perks:

• Collaborative and fun team.

• Flat organizational structure.

• Rewards and recognition.

• Health care benefits.

• Upskill allowance.

• Located at the heart of the city with world class infrastructure.


If this excites you, apply for this opportunity, and the team would love to get on a call with you to discuss further. 



  • Coimbatore, Tamil Nadu, India Kovai Full time

    About the RoleWe are seeking a highly skilled Customer Accounts Specialist to join our team at Kovai.co. As a key member of our sales and customer support team, you will be responsible for executing sales orders, raising invoices, and providing exceptional customer service.Key ResponsibilitiesExecute sales orders by raising invoices in our accounting...


  • Coimbatore, Tamil Nadu, India Kovai Full time

    About the Role:We are seeking a highly skilled Customer Accounts Specialist to join our team at Kovai.co. As a key member of our finance department, you will be responsible for executing sales orders, raising invoices, and managing customer relationships.Key Responsibilities:Execute sales orders by raising invoices in the accounting systemRaise estimates to...


  • Coimbatore, Tamil Nadu, India Kovai Full time

    About the Role:Kovai.co is a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries. As a Customer Accounts Specialist, you will play a key role in empowering our customers by executing sales orders, raising invoices, and providing exceptional customer support.Key Responsibilities:Execution of...


  • Coimbatore, Tamil Nadu, India Kovai Full time

    Customer Accounts Specialist Job DescriptionKovai.co is a technology powerhouse delivering best-in-class enterprise software solutions. We're looking for a skilled Customer Accounts Specialist to join our team.Key Responsibilities:Execute sales orders by raising invoices in the accounting systemRaise estimates to customers for annual support and subscription...


  • Coimbatore, Tamil Nadu, India Kovai Full time

    Kovai.co is a catalyst for innovation in the enterprise software and B2B SaaS industry. We empower over 2,500 businesses worldwide with our award-winning SaaS solutions. Our products include Biztalk360, Turbo360, and Document360. Our UK headquarters and Indian innovation drive global impact. We're on track to reach $30 million in annual revenue and are...


  • Coimbatore, Tamil Nadu, India NTT DATA Full time

    Job Title: Customer Care Collections SpecialistJob Summary:We are seeking a highly skilled Customer Care Collections Specialist to join our team. As a Customer Care Collections Specialist, you will be responsible for performing outbound calls to insurance companies to collect outstanding accounts receivables.Key Responsibilities:Performing outbound calls to...


  • Coimbatore, Tamil Nadu, India Almighty HRD Consultants Full time

    Job OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Almighty HRD Consultants. As a key member of our support team, the successful candidate will play a pivotal role in ensuring customer satisfaction.Key Responsibilities:Handle customer inquiries via email, phone, or chat, ensuring a high level of satisfaction and...


  • Coimbatore, Tamil Nadu, India 092 FLEXTRONICS TECHNOLOGIES INDIA PRIVATE LIMITED Full time

    Job SummaryWe are seeking a highly skilled Cost Accounting Specialist to join our team at 092 FLEXTRONICS TECHNOLOGIES INDIA PRIVATE LIMITED. As a Cost Accounting Specialist, you will play a critical role in supporting our extraordinary teams who build great products and contribute to our growth.Key Responsibilities:Perform all cost accounting activities,...


  • Coimbatore, Tamil Nadu, India Cheran Group Of Companies Full time

    Accounts Payables SpecialistAbout the RoleAs an Accounts Payables Specialist at Cheran Group Of Companies, you will be responsible for maintaining all records, including vouchers, receipts, bills, and payments. Your expertise in bank reconciliation, payment collection, and TDS deposit and return will be valuable assets to our team. Additionally, you will be...


  • Coimbatore, Tamil Nadu, India Almighty HRD Consultants Full time

    **Accounts Data Entry Role**We are looking for a skilled Tally Data Entry (Accounts) specialist to join Almighty HRD Consultants.**Job Overview**This junior-level position involves efficient data entry and management using Tally software for a Construction Company client.**Responsibilities**Enter and maintain financial data accuratelyPerform account...


  • Coimbatore, Tamil Nadu, India Almighty HRD Consultants Full time

    Job OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Almighty HRD Consultants. As a key member of our support team, the successful candidate will play a pivotal role in ensuring customer satisfaction and delivering exceptional service.Key ResponsibilitiesHandle customer inquiries via phone, email, or chat, ensuring a...


  • Coimbatore, Tamil Nadu, India Adapt Full time

    About the RoleWe are seeking a highly motivated and results-driven Account Growth Specialist to join our team at Adapt.io. In this role, you will be responsible for generating qualified opportunities for the company by prospecting and researching in the assigned region/market.Key ResponsibilitiesGenerate qualified opportunities for the company by rigorously...


  • Coimbatore South, India VSERVE EBUSINESS SOLUTIONS INDIA PRIVATE LIMITED Full time

    Job Title: Customer Support SpecialistJob Summary:VSERVE EBUSINESS SOLUTIONS INDIA PRIVATE LIMITED is seeking a highly skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service, processing orders, and managing inventory levels.Key Responsibilities:Process orders...


  • Coimbatore, Tamil Nadu, India 217 FLEXTRONICS TECHNOLOGIES (INDIA) PRIVATE LIMITED Full time

    Job SummaryWe are seeking an experienced Accounts Payable Specialist to support our financial operations team in India. The ideal candidate will have a strong understanding of accounting principles and excellent analytical skills.Key Responsibilities:Process invoices and maintain daily productivity logsResolve discrepant invoices and generate...


  • Coimbatore, Tamil Nadu, India Sisco Jobs Full time

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team in the technology industry. The ideal candidate will have 13 years of experience in customer support or a related field. The main responsibilities include providing excellent customer service, resolving customer issues, and maintaining customer...

  • Accounts Specialist

    2 weeks ago


    Coimbatore, Tamil Nadu, India Ontrack HR Services Pvt LTD Full time

    Job SummaryOntrack HR Services Pvt LTD is seeking a highly skilled Accounts Specialist to join our team. The ideal candidate will have 5+ years of experience in an auditor office or small companies handling financial operations, including making entries in Tally, checking bills and vouchers, initiating payments, and ensuring accurate filing of invoices and...


  • Coimbatore, Tamil Nadu, India 217 FLEXTRONICS TECHNOLOGIES (INDIA) PRIVATE LIMITED Full time

    Job SummaryWe are seeking an experienced Accounts Payable Specialist to join our team at 217 FLEXTRONICS TECHNOLOGIES (INDIA) PRIVATE LIMITED. This role will involve processing invoices, resolving discrepancies, and maintaining productivity logs.Key Responsibilities:Process invoices according to standard operating procedures and meet targets.Resolve...


  • Coimbatore, Tamil Nadu, India Better Lives :) Full time

    Accounting Expertise for a Better TomorrowWe are seeking a highly skilled Accounts Executive to join our team at Better Lives :). As a key member of our accounts department, you will play a vital role in maintaining the financial health and stability of our organization.Main ResponsibilitiesFinancial Management: Oversee business accounts, including accounts...


  • Coimbatore, Tamil Nadu, India Sisco Jobs Full time

    Job Title: Customer Support SpecialistJob Summary: We are seeking a highly skilled Customer Support Specialist to join our team at Sisco Jobs. The ideal candidate will have 13 years of experience in customer support or a related field and possess excellent communication and interpersonal skills.Responsibilities:* Provide exceptional customer support via...


  • Coimbatore, Tamil Nadu, India 217 FLEXTRONICS TECHNOLOGIES (INDIA) PRIVATE LIMITED Full time

    Job SummaryWe are seeking a skilled Accounts Receivable Specialist to join our team at 217 FLEXTRONICS TECHNOLOGIES (INDIA) PRIVATE LIMITED. This role will be responsible for assessing and advising on creditworthiness of prospective and existing customers, negotiating and advising on collection of overdue bills, and taking appropriate action to recover...