Jira Admin

2 months ago


Mumbai, India Whitefield Careers Full time
Collaborate with crossfunctional teamsacross organization gather requirements to develop and delivercustom templates workflows (automation) using Atlassian products(JIRA Service Desk Confluence etc.) Developcustom templates in JIRA to manage projects Epic s Issues/Tasks forentire organization Design DevelopAdminister Atlassian products (JIRA Service Desk Confluence) notlimiting to deploying custom plugins for JIRA as well as evaluatingplugins from marketplace Install andmaintain Atlassian infrastructure for High Availability via DataCentre version and setup load balancers for Scaling the applicationonDemand along with configuring the Firewall and Network Securityfeatures for the Servers Create customizeand Maintain small / large Projects with users ranging fromwith upto 300 projects spaces build plans workflows repositories in theAtlassian tool stack Create maintain andsupport dashboards and advanced filters for end users reportingcapabilities Provide User Management and grant user permissionsusing LDAP/SSO integration Create andmaintain detailed technical and user facingdocumentation. Perform Migrations ofProjects in JIRA and Migrations of spaces inConfluence Providing Consultation Supportand Implementation on migration to Atlassiantools Conduct training for employees and newhires on JIRA and Confluence regarding how to use the tools newfunctionality etc. Troubleshoot and Resolveissues as they arise with JIRA Projects and Confluence incoordination with other admins partner teams Atlassian premiersupport and TAMs. Ensure that necessarysystem backups are performed and storage rotation of backups isaccomplished What We Are Looking ForContinuous optimization for a very good customerexperience Proactive identification of areasof improvement and innovative solutions to complexproblems Creation of Custom Post functionsand triggers using Groovy Script inAtlassian Perform application upgrades withscheduled downtime and preemptive communication tocustomer
SystemAdministration : HandsonExperience with hosted Linux environments and working with partnerTeams (infrastructure network etc.)Proficiency in understanding Jira/Confluence logs andtroubleshooting problems at all layers application web server anddatabase Ensure that necessary systembackups are performed and storage rotation of backups isaccomplished Very good understanding ofMySQL Database and basic administration ofdatabase Very good understanding ofJira/Confluence Data center software installation configurationfiles and administration Good understanding of loadbalancers anddatacenter deployment of Jira and ConfluenceGood understanding of JVM configurations Apache logs and otherrelated details Good understanding of SSOActive Directory and SSL and certificates in context ofJira/Confluenceapps
Technicalskills: Knowledge of JAVAand MYSQL Experience with Linux OSadministration and management. Knowledge ofintegration APIs Experience running Linux OSand Jira applications Script usage andinterpretation (i.e. able to understand a given script used foradministration of systems. Script used foradministration of systems Experienced withIssueHandling

projects,scripting,atlassian,technicaldocumentation,mysql,system backups and storage rotation,linuxenvironment,service desk,jvm configuration,ldap/ssointegration,workflowdevelopment,troubleshooting,sso,collaboration,atlassianinfrastructure setup,workflow automation,atlassian products (jira,service desk, confluence),system administration,custom templatedevelopment,custom templates development,mysql databaseadministration,load-balancers deployment,sso, active directory, ssland certificates in context of jira/confluenceapps,confluence,project management,jira/confluence data centersoftware,java,linux os administration,jira,migrationmanagement,jira administration,training and support,data centerdeployment,integration apis,jvm configurations,requirementgathering,certificates,linux,active directory,ssl,atlassianproducts


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