Technical Support Engineer

Job Role:We are looking for a smart Technical Support Engineer to provide enterprise-level support to our customers. This technician will provide support via phone, web, email, chat and other channels as required.Responsibilities:Take ownership of customer issues reported and see problems through to resolutionResearch, diagnose, troubleshoot and identify...

Company DescriptionSAMS ADVANCED CLIMATIC TECHNOLOGIES PVT. LTD. (SAMSACT) is a leader in environmental testing since 1999. The company provides sales and service support to sectors including semiconductors, electronics, automotive, and solar panel testing across India. With offices in Hyderabad, Delhi, Pune, Chennai, Ahmedabad, and Bangalore, SAMSACT serves...

Company DescriptionSineng Electric is a global leader in supplying a comprehensive portfolio of PV inverters, energy storage inverters, and power quality products. Through the establishment of four R&D centers and leveraging high-quality resources, Sineng is committed to technological innovation, making reliable and sustainable energy accessible to more...

DescriptionRole & Responsibilities :As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. Youll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability,...

We are looking for a Technical Support Engineer to provide professional assistance and troubleshooting support for software and system-related issues. The candidate will handle installation, configuration, and maintenance tasks while ensuring timely resolution of client concerns.Job Type: Full-timePay: ₹15, ₹20,000.00 per monthExperience:Technical...

What You'll DoAct as the first line of technical troubleshooting for Snapmint's merchants and customers.Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting.Debug API calls, review logs, and provide structured insights to merchants and internal teams.Collaborate with...

Role & ResponsibilitiesAs the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. You'll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous...

Job Title: Sr. Technical Support Engineer Job Level: IC3 Job Overview: Simpplr is a rapidly growing SaaS company, and we are seeking an experienced Senior Technical Support Engineer to join our Technical Support Team. In this role, you will be responsible for diagnosing and resolving technical issues for our customers from their first day using Simpplr....

Role & ResponsibilitiesAs the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. You'll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and...

Who We AreSimpplr is the AI-powered platform that unifies the digital workplace – bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to...