Technical Support Engineer

Company Description:Ahead WebSoft Pvt. Ltd. is a software development company based in Gurugram, India, dedicated to creating outstanding software products. Our customer-centric approach allows us to work with clients across various domains and project sizes. We deliver cost-effective solutions tailored to meet customer expectations through our hardworking...

Job Role:We are looking for a smart Technical Support Engineer to provide enterprise-level support to our customers. This technician will provide support via phone, web, email, chat and other channels as required.Responsibilities:Take ownership of customer issues reported and see problems through to resolutionResearch, diagnose, troubleshoot and identify...

Role DescriptionAs a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner,...

Company DescriptionSAMS ADVANCED CLIMATIC TECHNOLOGIES PVT. LTD. (SAMSACT) is a leader in environmental testing since 1999. The company provides sales and service support to sectors including semiconductors, electronics, automotive, and solar panel testing across India. With offices in Hyderabad, Delhi, Pune, Chennai, Ahmedabad, and Bangalore, SAMSACT serves...

Who We AreSimpplr is the AI-powered platform that unifies the digital workplace – bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to...

Company DescriptionAhead WebSoft Pvt. Ltd., based in Gurugram, India, is a software development company dedicated to creating exceptional software products. We stand out due to our commitment to understanding and delivering what our customers need, working with clients across various domains and project sizes. Our innovative team of engineers and managers...

About ExotelExotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel, voice, agents and bots, Exotel is trusted by more than 7000 clients worldwide, spanning industries such as BFSI, Logistics, Consumer Durables, E-commerce, Healthcare and...

Office Location:Haryana, GurugramExperience Required; 11-16 YearsOutstation Candidates AllowedMax Notice Period: 60 DaysRole & Responsibilities:As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. You'll oversee L3 support operations across all products,...

We are hiring for a leading ERP Product Company based out of Gurugram, India. Email us at for applying to this opportunity.Office LocationGurugram,Haryana,India.Mode - WFO all 5 working days.Role & ResponsibilitiesAs the Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the technology...

Head of Technical Support -As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. You'll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes forvisibility, accountability, and...