Area Technical Manager- Vadodara

5 days ago


Vadodara, Gujarat, India Tata Classedge Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Greetings from Tata ClassEdge

We have an exciting opportunity for the role of Area Technical Manager- Vadodara.

Job description:

  • Manage stakeholders for site survey, site readiness, material delivery tracking etc.
  • Manage different vendors for installation as per SOW, monitoring the implementation, installation certification, ILC update & project documentation.
  • Ensure high level of Customer Satisfaction through smooth service.
  • Manage outsourced staff, provide timely feedback, and monitor their performance.
  • Coordination with the concerned team member or vendor to solve the technical issues raised by the customer within defined timelines.
  • Coordination with service desk & OEM to ensure SLA management.
  • Windows, Ubuntu, ClassEdge Server & Client Hardware & networking installation, troubleshooting & training in the school.
  • Timely implementation as per commencement dates.
  • Performance monitoring of TCE hardware and software.
  • Increase uptime and reduce downtime by liaisoning with internal and external stakeholders.
  • Visit schools as and when required for system maintenance & repair and ensure optimal usage of CE assets in schools.

Technical Skills Required:

  • Desktop and Projector Troubleshooting,
  • Vendor Management
  • Understanding on routers and switches.
  • LAN and WAN installation

Interested candidates can share their resume



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