Operations Manager

One Impression is one of the World's largest influencer marketing platforms helping over 300+ global brands ranging from enterprises such as Unilever, Nestle, Amazon to startups such as Meesho, Nykaa, CoinSwitch. We are active in over 12 countries including India, US, Australia, the Middle East, etc, and have a network of over 6.5 Mil + influencers across Instagram & YouTube. Our creator network is one of the largest ranging from top celebrities to nano creators in over 10+ languages.

We are quickly capturing wallet shares of giants such as Facebook & Google as influencers continue to become a mainstream channel for brands to drive growth and engagement amongst their target audiences. The ultimate vision is to capture 25% of the global media ad spend by becoming the world's de-facto influencer platform. 

We are already the market leader in the Asian market and are now aiming to grow 10x by consolidating the entire market spend towards our newly launched platform for advertisers. In parallel, we aim to establish a strong presence in other global markets such as the US, Indonesia, etc. We are also backed by some of the top investors in the country including Founders of Vedantu, LivSpace, People Group, MamaEarth, Wow Skin Sciences, OML, etc as well as celebrities such as KL Rahul, Zakir Khan, Masoom Minawala, to name a few.

We strongly believe in our people and they are the key pillars to driving our success. It is our people who drive our incredible growth. If you are excited about solving complex world problems, we are looking for you

The Role

We're looking for an Operations Manager to lead our Ops team for Amplify. You'll drive operational excellence by managing campaign execution at scale, building and leading a high-performing team, and ensuring our creators and brand partners have a seamless experience. This role requires a mix of problem-solving, process design, and team leadership to make operations predictable and scalable.

• Team Leadership: Manage, mentor, and scale a team of Operations Executives to ensure smooth campaign execution.
• Campaign Delivery: Oversee end-to-end campaign operations—from creator onboarding and content delivery to reporting—ensuring all campaigns meet KPIs and timelines.
• Client & Creator Engagement: Supervise 50–100 daily connects (across the team) with creators and brand stakeholders, ensuring issues are escalated and resolved quickly.
• Supply–Demand Management: Anticipate creator supply gaps, design quick fixes, and build long-term strategies for balanced marketplace supply.
• Process Excellence: Identify bottlenecks and implement automation, dashboards, and SOPs to make operations scalable and predictable.
• Stakeholder Management: Work closely with cross-functional teams (sales, product, strategy) to ensure campaigns deliver business outcomes.
• Reporting & Insights: Track campaign performance, generate insights, and present reports to leadership to drive decision-making.

• 3–6 years of experience in operations, e-commerce, influencer marketing, or client delivery roles.
• Proven track record of managing teams and scaling processes in a fast-paced environment.
• Strong problem-solving skills with a bias for quick execution.
• Excellent communication & stakeholder management skills.
• Data-driven mindset; proficient in Excel/Google Sheets (experience with BI tools a plus).
• High ownership mindset—able to think strategically while executing tactically.

• Lead a high-impact operations team at the center of the global creator economy.
• Work closely with senior leadership on strategic ops projects.
• Opportunity to grow into business leadership roles as we scale.
• Be part of a culture of ownership, speed, and bold experimentation.