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Customer Service Executive
2 weeks ago
Salary:
Upto 4.5 lpa + Incentives
Experience:
6 months - 2 years experience in Customer Support Executive
Languages Required:
Hindi (Fluent) and English (Fluent) both Mandatorily required
Role Description
This is a full-time on-site role for a Customer Service Executive based in Bengaluru. The Customer Service Executive will be responsible for managing customer interactions, handling customer queries and complaints, ensuring customer satisfaction, and providing exceptional support. The role requires effective communication and problem-solving skills to address customer needs efficiently.
Qualifications
- Excellent Interpersonal Skills and ability to manage customer relationships
- Strong Customer Satisfaction, Customer Support, and Customer Service abilities
- Experience in Customer Service Management
- Excellent written and verbal communication skills
- Problem-solving and conflict resolution abilities
- Ability to work independently and as part of a team
- Experience in the organic products industry is a plus
- Bachelor's degree in Business, Communications, or related field