Waiter

2 weeks ago


Thiruvananthapuram, Kerala, India Sarovar Hotels Full time ₹ 1,44,000 - ₹ 2,16,000 per year

Responsible for delivering excellent customer service by handling orders, serving food and drinks, and ensuring a positive dining experience for guests. This role also involves preparing tables, maintaining cleanliness, and adhering to food safety standards. Key Responsibilities:

  • Guest Service: Greeting guests, providing information about menu items, taking orders, and suggesting recommendations.
  • Service: Serving food and drinks efficiently and accurately, adhering to service standards and etiquette.
  • Table Preparation: Setting tables with proper utensils, glassware, and linens, ensuring cleanliness and organization.
  • Order Accuracy: Recording orders correctly and relaying them to the kitchen or bar.
  • Problem Solving: Addressing guest concerns or complaints promptly and professionally.
  • Cleanliness: Maintaining the dining area in a clean and tidy condition.
  • Food Safety: Adhering to food safety and hygiene regulations.
  • Teamwork: Collaborating with other staff to ensure smooth service.
  • Billing and Payments: Presenting bills, processing payments, and providing change or receipts.
  • Menu Knowledge: Being knowledgeable about menu items, including ingredients, preparation methods, and pricing.
  • Up-selling and Down-selling: Suggesting additional items or specials to enhance the dining experience.

Requirements.

Minimum 1 Year experience in any star category hotels.

Degree or Diploma in Hospitality or Hotel Management.

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time

Work Location: In person


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